Vispronet

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1.36
Based on 14 Reviews

5

7.14%

4

0.00%

3

0.00%

2

7.14%

1

85.71%
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leann
GB

No design skills Never did buy anything. I had them trying to design a breakaway banner for my team and finally gave up. It all looked so childish and elementary. I ended up designing it myself and using a Texas company. Poor design team

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Rafaela Chagas
GB

Horrible customer service! Can’t speak about the quality because I never got the product. What I can say is that they have a horrible customer service. I ordered a very important material for an event and called on the same day to make sure they had received my order. The event was going to be 10 days after the day I placed the order. I had an issue with approving the art right away (maybe my internet connection was the problem as I doentia their website using my mobile while in the car). But I only noticed that a couple of days later to see the status of the order and it said that I still needed to approve the art. It was midnight, so I freaked out then I approved a second time. The next morning I called desperately to ask if we would still have time to receive it by my event and they told me the material was going to be shipped out that same day ( Monday) in a 3 day shipping. So I made sure to ask if I would get in by my event and even mentioned thAt if there was a risk of not being shipped out that day, I could pay a fee for a faster shipping, they told me I would get it on time. A couple of days passed and tracking said they only shipped on Thursday, 3 days later then what I was told. I called UPS to try to chance the address of pick up so I can actually get it at ups but they didn’t have that option available under my request. I would have to call the shipper and and them for this favor. I did that and they weren’t not really interested on helping me out or at least apologized for the wrong information they gave me over the phone about my package being shipped out on Monday. If I ever knew my package would be shipped out on Thursday, I would have cancelled it he order right away. But guess what, 2 of the customer services representatives hung up on me! What?? Who does that to a customer?? Of course I want to be heard and tell them that they customer service suck and gave me a complete wrong info… I call ups once again, since they were not really into help me, to see if there’s anything I could do to speed the delivery, UPS said they could ship out by 2pm on Saturday, right before my event. Then , out of a sudden I get the info that my package was sent back to the sender! I could t believe they did that without calling me ( they emailed me) but I didn’t see until later…. I am soooo pissed! This is the very first review I’ve ever sent in my life!! They really pissed me off by hanging up on me! So this review is very well deserved! Who hungs up the phone on a client, and twice, by two different people??? This is absurd!!! I really really wish the owner of this company see this review and talk with their employees.

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Abdalaziz
GB

One of the worst customer service ever… One of the worst customer service ever seen, keep away they do not care about your business at all they one staff she change her name to fit more postions

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Paul Martin
GB

Ordered a magnetic sign for my 1927… Ordered a magnetic sign for my 1927 Chevy truck for a Christmas parade. The customer service rep I dealt with was fantastic, the signs were delivered in a week and look great! I will definitely be using them again!

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Terri Smith Bedwell
GB

Unsatisfied customer I have used Vispronet several times. The last time I used them, the colors were way off on the finished image. They would not accept any responsibility or do anything to compensate other than to say they would give me 20% off of a reprint. If you didn't print it right the first time, I am not going to spend more money for to not print it right the next time. The proof that I was sent and approved looked like it was supposed to look. I will be taking them off of my list of vendors.

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