Waste of time, there are much better companies in this space. Poor site functionality and clueless/hostile customer service. Have you ever wanted to order something where you provide every conceivable piece of information only to have the customer service agents mix everything up 5 times while being hostile because they are frustrated at their own incompetence? If so, Vispronet is the place to order from. They will make sure you feel like bashing your face into your keyboard with their inability to retain any information or follow simple instructions. They are the premiere you should probably spend your money elsewhere experience!

Not surprised by the negative review. I am not surprised at the negative reviews. I was referred to this company by a friend and spent decent time designing a pop up tent for my school's track team. I knew there was a 20% sale on "Super Tuesday" so attempted to make the purchase. That evening, I realized I needed to add the bag, but had a hard time adding it to my cart so I contacted customer service via chat. Turns out they close at 5 or so EST, but I noted in my message that I was still hoping to get the discount. I had my cc loaded up and ready to buy, but had to clear this up first. Reasonable, right? The next day I contacted them again on chat and by phone and they refused to extend the discount, blaming me for not completing the purchase before they'd closed...again, there was no indication that they closed. Called a few times, messaged a few times, and the customer service was appallingly bad. I finally chatted with a manager of some sort who still refused to extend the sale. Incredible! All I wanted was to give them money(!!!), but I was working on a school budget and really needed that discount to fit in my budget. They called me unreasonable(?!?), even though I've got screenshots of all of our conversations. At this point, even if the offer was extended, I would absolutely not order from this company. I'm sure their products are nice, but the customer service is so, so bad, they don't deserve a dime of my or your money.

Unsatisfied customer I have used Vispronet several times. The last time I used them, the colors were way off on the finished image. They would not accept any responsibility or do anything to compensate other than to say they would give me 20% off of a reprint. If you didn't print it right the first time, I am not going to spend more money for to not print it right the next time. The proof that I was sent and approved looked like it was supposed to look. I will be taking them off of my list of vendors.

Stay away. Absolutely one of the worst customer service experiences I've ever had. I've truly never been treated as poorly as I am right now in fighting to get refunded for a mistake that THEY made. I'll be telling everybody who needs printing to avoid their company at all costs.