Unacceptable For some reason, and I've tried many times, the handle and the cartridges do not mate. Furthermore, email to the contact address months ago received no replay. Bad product horrible customer service.

What was their business plan? I have been using 800razors for a couple of years now. Started because of the cost of blades even at the big box stores. I have been completely satisfied with these blades, especially the added benefit that they never seem to wear out (get dull). I have been using the current blade for over 6 months with no sign of getting dull. Don't know how these guys will make much money once people discover that they seem to last for ever rather than replacing them every few weeks like I used to do.

Men’s Ultra Smooth Shave Cream - Recommended 800razors is a wonderful company - sharp, durable blades and excellent customer service. They recently introduced Men’s Ultra Smooth Shave Cream. Combined with their blades, it gives you a wonderful shave. Put some shave cream in your palm, lather up, apply and shave. You'll get a great shave in one pass. I have a wiry beard and sensitive skin. After shaving my beard is tamed and my skin feels good. The only drawback is a personal preference. This is a lighter shave cream. I prefer a thicker lather.

I'm a fan with some criticisms. I got fascinated with the online razor market after learning about Harry's. After trying 800Razors, I concluded they had a better product, especially the 3-blade razor. I'm not sure the 5-blade model is as good as Gillette's. This could be a wildly successful company if it takes a few fundamental steps: • consider a name change • improve the packaging and support materials • fix the glitches on the web site • improve overall customer experience This is a superior product that addresses a real frustration in the market, but the competition will eat 800razor's lunch if they don't improve their marketing and service model.

It's a very great site and easy to order high quality razors. I really enjoy the selection of razors that the site has available. It's also really easy to choose the razors that best fit you and place the order without the hassle of walking into a store to have to pay more than you want to pay.