I'm a fan with some criticisms. I got fascinated with the online razor market after learning about Harry's. After trying 800Razors, I concluded they had a better product, especially the 3-blade razor. I'm not sure the 5-blade model is as good as Gillette's. This could be a wildly successful company if it takes a few fundamental steps: • consider a name change • improve the packaging and support materials • fix the glitches on the web site • improve overall customer experience This is a superior product that addresses a real frustration in the market, but the competition will eat 800razor's lunch if they don't improve their marketing and service model.

new shave cream/razors The new men's shave cream takes some getting used to but does allow a good shave and provides very smooth/soft skin afterwards. I would prefer a no-fragrance and/or difference option of fragrances however. The five-blade razors, though not as good as Gillette, make better sense from cost standpoint but have noticed the price point moving up and may not hold the same value if that continues.

What was their business plan? I have been using 800razors for a couple of years now. Started because of the cost of blades even at the big box stores. I have been completely satisfied with these blades, especially the added benefit that they never seem to wear out (get dull). I have been using the current blade for over 6 months with no sign of getting dull. Don't know how these guys will make much money once people discover that they seem to last for ever rather than replacing them every few weeks like I used to do.

I won't finish the tube Not enough lubrication. I'm really disappointed with this product, and I'm happy I received it is a free sample and didn't spend my money on it. Perhaps it needs to go back to the drawing board and the formulation changed. I even used it with shaving oil and that slightly improved the experience.

Not Bad... The razors arrive quickly after ordering. The quality of the razors and the shave is quite good and the value (price) is very good too. The original handles that came with the razors were awful, and there's been some improvement. However, they are still problematic because I still have to manually take the blade out of the cartridge and put it on the handle because the handle mechanism isn't strong/sharp enough to attach the blade to the handle directly from the cartridge.