Kindful is dynamic, yet easy to use I've really loved how easy Kindful has made running our online donations. Before it was just a hectic mess of spreadsheets emailed back and forth and now our whole team can be on the same page. The program gives us enough flexibility to build what we need but it is user-friendly enough that all members of our team - despite varying tech capability - can all manage and use the program.

Easy to create campaigns While it's easy to create campaigns, I wish some of the elements were kept in memory (images, thank you messages, prompts). This would make it easier when completing multiple campaigns using very similar content.

We received customized service due to our... Our initial transfer of data was rocky but the Kindful team did all they could to help us make the transition as smooth as possible. We received customized service due to our own particular problems and it was very appreciated. Lots of back and forth with the customer service people and now, a year and a half later, we rarely, if ever need help. So pleased with our decision!

Not as good as what we were told/sold! We purchased Kindful one year ago and I knew this was going to be the answer to our problems. Our salesperson did an excellent job of selling but unfortunately that is where it has ended. It is not user-friendly. It does not work well with Quickbooks. It is not an easy transition or download from an existing product. It is not report friendly. I would actually give it a lower rating except everyone has been so "Kind". The helpdesk is better than average. This transition has been a nightmare and I do not see it getting a lot better. Sorry!

Nonprofit Our nonprofit has been able to better track and maintain our donor base since we started using Kindful 2+ years ago. There are several facets we haven’t used yet, but we are looking forward to the improvements to our donor management when we have time to implement things we have learned from guides and webinars. Thank you, Kindful! You make my job easier!