Terrible company!! I signed up for Mailchimp through Wix, when I logged into the Mailchimp website it proceeded to say I had a free plan still and services had been paused. I reached out to mailchimp 4 times over 5 days and received and email to say, ya we checked you don't have an account, ticket has been closed! Literally no effort what so ever! Terrible communication, wouldn't recommend thos company at all, I'd rather pay more to another company!!

Mailchimp is a rip off! Mailchimp used to be great but they have raised their prices over the years and are not only overpriced they have horrible support. I changed providers and they kept charging me even after I had zero contacts they kept charging me for 12,000 / month which is over $200/month. They are a total rip off even if you don't send any emails you have to "pay for your contacts" which they are probably selling anyway. Not to be trusted and not worth the crazy fees!!! I had to make a dispute with my credit card company as they keep trying to charge me even after archiving all my contacts.

Do yourself a favour and go any where… Do yourself a favour and go any where else.

Thieves These guys are trying to get your money by any means possible. They charge for everything, non-transparently. They make it almost impossible to downgrade, or cancel your account. What do you mean I can only downgrade to the Free plan only once in my lifetime?

Absolutely scam company Absolutely scam company, they have billed me £23000 for add-on based for the last 3 months highest peak of my subscribers and they want this money for the next month to be paid which I'm currently i have only 200 subscibers in my account ? They have increased my plan silently without anynotification at all. They charge per email subscriber or sent an email (whichever is highest)