Thieves These guys are trying to get your money by any means possible. They charge for everything, non-transparently. They make it almost impossible to downgrade, or cancel your account. What do you mean I can only downgrade to the Free plan only once in my lifetime?

Terrible company!! I signed up for Mailchimp through Wix, when I logged into the Mailchimp website it proceeded to say I had a free plan still and services had been paused. I reached out to mailchimp 4 times over 5 days and received and email to say, ya we checked you don't have an account, ticket has been closed! Literally no effort what so ever! Terrible communication, wouldn't recommend thos company at all, I'd rather pay more to another company!!

Horrible customer service Horrible customer service, horrible abuse-prevention system that "detects" abusive words which do not exist. I was about to send a marketing email for engineering services which turned out to be abusive. The poor customer representative asked me to export/remove my data from Mailchimp.

WILL NOT TURN OFF RECURRING BILLING AFTER MULTIPLE REQUESTS. WILL NOT TURN OFF RECURRING BILLING AFTER MULTIPLE REQUESTS. I’ve been trying to get this POS company to stop my recurring billing for 4 months, and they won’t even respond to my emails. I wouldn’t be surprised if they’re the subject of a class action lawsuit in the future because of their deceptive practices. AVOID AT ALL COSTS.

I love this software I love this software, can't understand why here so mane bad reviews. Everything working well for me. Using Mailchimp 3 years