I have just received my platinum blonde… I have just received my platinum blonde ponytail, lovely colour and feels nice but does not stay in at all. I've tried high ponytails etc and wrapped the wire around and around tight which I should mention is very long,it sticks out. It literally was pulling my own hair it's that heavy. Disappointed

I placed an order with prettyparty on… I placed an order with prettyparty on Feb 10th..website stated week send follow up email in 3 to 5 business days in shipment.. well.. those 3 to 5 business days have done passed.. as of today 2/20/23.. still nothing. I have emailed them 3 separate times.. no response tried phoning, no one ever answers, just left them a message through messanger.. scam scam scam..I also filed a complaint with the better business bureau..I hope everyone out there reads this before buying!! PLEASE DO NOT BUY FROM THIS COMPANY. I did order a great one from AMAZON..

Prettyparty #1 best ponytail to order :) I absolutely "love" my new Ruby. ( I got the smooth, long layered) so natural looking and very soft. Can't wait to show it off! I had a few exchanges on the colors but the chat customer service reps were very helpful, patient, and caring on trying to get me the correct/closes color to my hair. Would definitely recommend ordering from Prettyparty . I might even decide to get a different style (since I know the exact color to order now:) Thank You Prettyparty

Ordered two Ruby hair extensions on… Ordered two Ruby hair extensions on October 5 never received any email updates and my emails are going on replied. Thank goodness I ordered with a credit card at least I know I’ll get my money back. This is exactly why you never use debit card or PayPal. With a credit card I know I’ll get my money back.

Please don’t buy anything online again Please don’t buy anything online again, I did bought some hair products, but I did try to return items, but I had been call and leave messages but no one call me back, people out there be careful with this Pretty Party please please