Poor return policy. Will never buy again. Ordered Shaving Brush. After I opened the box, realized it is too big to use with shaving soap so I contacted support to return and get the right one. Even though website stated that 365 days return policy (Baloney) because I opened the box, I was told to read the return policy and so it can not be returned. This is the first time I went out of my usual Nordstorm and other high end retailers route and paid the price. I will never buy again.

Notice there is no review option on … Notice there is no review option on there facebook? It is because this company has horrible customer service and you will be lucky if you actually receive your order.Buyer beware shopping here will be the worst mistake you make this year!

Don't do it! I ordered two seperate orders and two weeks later they have notl been delivered. When I emailed them I was told the order was held up five days because their system believed the orders were fraudulent However, both PayPal and the backing credit card had been billed on the very day order was placed. Two emails to the business had me assuming responsibility for this and all 5hey could do for me was offer me a refund if I shipped the items back when they finally arrived. Their prices are on the high side and their shipping and handling is a joke. I just hope I receive everything I ordered and nothing damaged, so I can be done with these folks and find another busin

Automated drop-ship operation Made a mistake in the order (handle length), sent an email asking to amend (within 5 min) - no response. Called three times - nobody picks up. Received the order as first entered - posted from the East Coast of all things. Won’t use again.

Absurdly bad Absurdly bad. Painfully slow. Run far far away from this awful terrible company, If you look up the phrase “doesn’t give a damn about customers ” in the dictionary, West Coast Shaving’s picture will come up.