Absurdly bad Absurdly bad. Painfully slow. Run far far away from this awful terrible company, If you look up the phrase “doesn’t give a damn about customers ” in the dictionary, West Coast Shaving’s picture will come up.

ridiculously terrible delivery / customer service still haven't received my product after 17 days... Despite 2 different times of me contacting west coast shaving, the two tracking numbers for my two orders still aren't working (the two tracking codes they sent were wrong). They can't tell me where my stuff is... update. It's been 22 days since my initial order placed on september 20th. Still no sign of my product or any assistance from west coast shaving. I've been trying to contact them but till now, no prevail. This is absolutely unacceptable customer / delivery service.

Automated drop-ship operation Made a mistake in the order (handle length), sent an email asking to amend (within 5 min) - no response. Called three times - nobody picks up. Received the order as first entered - posted from the East Coast of all things. Won’t use again.

Misleading Ads The feather artist description should state it does not include any blade. I bought it as a gift for my son and was embarrassed when he couldn't even use it for lack of blade. I now have to ship the blades directly to him for him to use it.

It's been 29 days since I ordered some… It's been 29 days since I ordered some simple shaving cream. I have no tracking number. Nobody answers their customer service line it's just constantly busy. Not sure if I'll ever get my order. Working with my bank to block payment. Then I need to figure out a way to block the 3 emails a day that I get from their annoying spam advertising department.