Customer's don't matter The product is good, BUT I will NEVER order directly from the company again. I usually get it from a cosmetic store but they were out so I figured I would just order from the company - thinking the shipping times would be relatively the same. How wrong I was. The shipping took 10 days and when I did get it, the order had all kinds a stuff in the box except the regrowth spray. I called and they apologized and said they would send it out. I also went to the cosmetic stores website and it said shipping in 3 days. I have since received my product from the cosmetic store, and 20 days later, the shipment from keranique is supposed to arrive tomorrow. Bad business all the way around.

Unbelievable scam!! Unbelievable scam!!! So mad!! I opted for the free 30 day supply for the shipping cost of $10.78. Don’t believe it when they say “free upgrade” to 90 day supply because they will be wanting another $107. I would have never upgraded if I knew and they don’t take returns so I’m counting on it to work or counting on the 120 day money back guarantee😞

SCAMMMMM!!!!!!!!!! SCAMMMMM!!!!!!!!!!! SCAMMMM!!!! never again. They will trick you to sign up and when you cancel before the 30 days. Charges will continue to come. Like that stupid Daily Essentials vitamin, I canceled it 3 days before the deadline and they said you only canceled the automatic shipment. So, we have the right to cont. charging you $59.95 every month even though there's no products in the mail. YOU CAN KEEP THE $200 you scammed me and hope your company burns down into ashes. I so believe in KARMA! I refuse supporting companies that provides false advertisements to consumers like myself. To top it off i payed $17 to mail the products back and they also deducted $10 for the shipping.

Keranique is such a ripoff Keranique is such a ripoff. Go to CVS, Walmart, Target, Walgreens and simply buy minoxidil. They charged me close to $200.00 for three small bottles of minoxidil and a mini shampoo and conditioner. They break down the payments so you do not realize how much they are charging you. DO NOT BUY! Also, I only purchased the trial and requested they not send me anymore product but of course they ship you product anyway and then bill you.

Watch out Watch out, Scam Alert! Keranique is not ethical or honest. Keranique is burdened by a cumbersome web site and associates who have little or no training, with a serious lack of processing a simple telephone conversation. The product is great, but the billing system is designed to confuse and scam customers. It has taken me 4 months to unravel the mess created by one inept telephone operator at Keranique. It is still not resolved. Go to Target, CVS, or Amazon if you want ethical business practices. the billing system