They are not trustworthy They are not trustworthy, after I placed an order, my phone number and email number became the target of fraud. I made a single request and didn’t ask to record my data and they didn’t record it as a continuity of my account ... very bad, zero professionalism and dubious conduct.

Unless you want surprise charges to your card, DONT I contacted keranique because a month after i received my cancellation email confirmation, I was charged an additional fee of $60. First of all, the contact number provided is not a working number, second of all, the chat box on their home page's customer service representative informed me that I had a balance on a risk free trial that I had ordered. The offer said it was risk free, yet even after i cancelled I was charged!! SCAM if you ask me!!

Unbelievable scam!! Unbelievable scam!!! So mad!! I opted for the free 30 day supply for the shipping cost of $10.78. Don’t believe it when they say “free upgrade” to 90 day supply because they will be wanting another $107. I would have never upgraded if I knew and they don’t take returns so I’m counting on it to work or counting on the 120 day money back guarantee😞

Totally corrupt company Totally corrupt company. Want to TRY a product your account will be charged monthly which you then have to call your bank and take TIME to be aggravated to stop these disgusting payments this company takes from your original form of payment. AND NO DIFFERENCE IN HAIR.

Customer's don't matter The product is good, BUT I will NEVER order directly from the company again. I usually get it from a cosmetic store but they were out so I figured I would just order from the company - thinking the shipping times would be relatively the same. How wrong I was. The shipping took 10 days and when I did get it, the order had all kinds a stuff in the box except the regrowth spray. I called and they apologized and said they would send it out. I also went to the cosmetic stores website and it said shipping in 3 days. I have since received my product from the cosmetic store, and 20 days later, the shipment from keranique is supposed to arrive tomorrow. Bad business all the way around.