Horrible customer service This company enrolls you in auto ship without notice. I tried to contact them via email, online chat, phone call voice message with no response. They say you can return product if not satisfied but any refund is after shipping and processing).Terrible customer service. I think it is basically a scam

If I could give zero stars I would If I could give zero stars I would. Terrible product. I tried using it and it made my hair so dry and frizzy that I called to stop product deliveries. I told them it wasn't working and they attempted to sell me more product. They continued to hold me with letters and bills. I called to rectify and pay balance. They kept adding more on. Then wouldn't allow me to return product. I didn't have patches, but hair just randomly falling out at roots. I was very angry with them when I called again and said do not send me more product in anyway, and again she tried to sell me more. What a scam company.

Keranique is such a ripoff Keranique is such a ripoff. Go to CVS, Walmart, Target, Walgreens and simply buy minoxidil. They charged me close to $200.00 for three small bottles of minoxidil and a mini shampoo and conditioner. They break down the payments so you do not realize how much they are charging you. DO NOT BUY! Also, I only purchased the trial and requested they not send me anymore product but of course they ship you product anyway and then bill you.

Dissatisfied Honestly, I’d give it a negative if I could. I have been using this for a year, exactly as recommended and this product did absolutely NOTHING for my hair and was grossly overpriced!!!! I am sorry I ever let myself be gullible enough to waste my money!!!

DO NOT GET THIS PRODUCT DO NOT GET THIS PRODUCT! I ordered a promotional 30 day supply for $10. I declined any subscription so that I would not be charged monthly. I received the 30 day supply and began taking them. They're not different than any other OTC hair, skin and nails vitamins that you get for much less. Furthermore, I was charged $60 because apparently if you decline the subscription, they automatically begin charging the normal fee. I still don't understand because I declined any further shipments or monthly subscription. So now I have the burden of sending the product they just shipped and I have to pay to ship it back. I am LIVID! $60 for vitamins is a joke and I DID NOT agree to this