Fast communication and excellent… Fast communication and excellent customer service. Answered all our questions. Highly recommend! Blown away with the easy directions for the light assembly required. Will be posting our extensive review on a future episode of our podcast and social media pages. 🍻 Will be purchasing more 16oz and 12oz cans soon!

Ordered SL1 Seamer and Cans Ease of use of the website and ease of placing an order. Super fast shipping (received in two days) and no issues with my package (cans). I have not used the cans so cannot comment on those yet as I am waiting on the SL1 Homebrewer can seamer... which was easy to order too but no information on shipping. It was ordered by my wife a couple of days before the cans via a separate order. I expect the cans and the seamer will both be excellent. 4 stars because of no way to track or get any information on orders via a shipper tracking number or via the website (should have a way to see your past orders and current order status, etc. like 99% of other web sites). If this website allows it, I will add to this review when the seamer arrives and I am able to test it.

Sometimes several cans in a box have… Sometimes several cans in a box have bad seems. It would be an improvement if you either acknowledged that a few cans may be damaged and the cost is automatically discounted, or else give an option to get credit upon the return of damaged cans. Also, it would be great if I could just order a whole pallet. The shipping prices on the boxes are pretty huge, and there is no reduction for getting the equivalent of a full pallet.

Oktober Customer Service and Ease of Use Oktober answered all my questions quickly. They made me feel like I was their only customer. The SL1-B Homebrewer Can Seamer arrived on time. I got it setup and seamed my first can within minutes without issue. I am looking forward to bringing my homebrew to event in the future.

Happy to share my experience! In a world where no one wants to work and customer service is in the toilet, Oktober is on the ball. I didn't have to speak with one single person. I already knew what I needed, pushed the appropriate buttons on my phone, put in my credit card number and BAMM, I got a notice that my order was being shipped. 2 days later, thanks to the efficiency of Fed-Ex, I had 2 big boxes of cans sitting in my driveway. THANK YOU website master and all who worked tirelessly at Oktober to make this miracle happen.