Jolahan Candy Co. LLC
GBWow! Wow!! The PKG Lab is amazing!! Their designer Nyla was great to deal with from start to finish. She created such incredible packages for us our customers are surely going love our products even more! The professionalism and timeliness with our project was incredible; everything they said they were going to do they did. These days it is hard to find great customer service in a lot of industries but The PKG Lab has it spot on!!! Thank you guys for all your hard work; we will be ordering through you for years to come; we've found our people!! With the utmost gratitude, Jolahan Candy Co. LLC
Nitin N
CAA great packaging company I had an excellent experience with The Packaging Lab. These guys are great at simplifying things for a novice like me who wanted to order packaging but did not have any knowledge of the material and what could work better. Greg from the design team not only answered all my questions very patiently but also guided me towards making the best decision. He provided me with updates at each step and helped me thoroughly to reach the finish line. My product packaging came out amazingly well. Communication, Customer service and packaging knowledge are all top notch here. They genuinely work towards making your endeavor a success. Can't recommend them enough. Thanks Packaging Lab. You have earned a repeat customer here.
Timewise Coffee
GBResponsive, quick, and extremely helpful! I was in a crunch for custom packaging with only 2 weeks to get them produced and delivered. The team at The Packaging Lab was so helpful in providing the best, most cost-efficient options to get my bags produced and delivered on time. The bags themselves are great quality and the printing was perfect! I would absolutely work with them again and recommend them to others.
Forgotten Health
GBPackage Lab is great Package Lab is great. They are not the cheapest, but they are competitive, and you get fast production times + customer service. They will actually work with you and answer your questions. The fast turnaround time has helped my business out in a jam several times. Also they are not overseas, so you can get fast shipping from the midwest. One thing to note: On the last batch, I did have 7 pouches split open and I lost the product during shipment to my 3PL, but they did give me some extras in that shipment, so it sorta covered that except for the lost product. This has happened before with this size pouch, so I wasn't surprised.
Steve
GBGreat service for the most part. Great service, reasonable price, and very efficient. Product was well done. Only about less than 3% of the pouches were defective the first order. I do wish they would have done something to follow up with my about the defective bags to show an attempt to improve or warranty their work. That would have set them over the top. I've emailed their customer support as well as direct salesman contact but no response. Overall I will continue using their service for now.