Michael M and William Michael M and William, our movers, made the moving process easy, efficient and enjoyable. Both guys are incredibly kind, funny and nice to be around. I could not recommend these two, or Lugg, enough.

He arrived late as he could not find… He arrived late as he could not find the address which is clearly marked. He brought only a very sml dolly although my instructions listed 150 lbs chair and 1/2 twin sleeper. I had to go up 3 floors to get a larger dolly. Lugger was unprepaired and had a hard time moving what my 65 year old husband had moved.

Pathetic customer service! Pathetic customer service! Requested a size change within minutes of ordering and didn’t hear back for 3 days at which time I was told it was too late to change (obviously) it. I was advised that instead I could return the item for a new size as soon as it arrived. Weeks later after at least 5 emails back and forth I received the required return labels. I wanted confirmation they would honour my purchase price and 11/2 weeks later at least 3 emails I received the reply they would not honour my purchase price. NOT IMPRESSED have been a loyal gold star customer for years but I will not order from them in the future.

Jerome and Damian were great Jerome and Damian were great! They were incredibly timely, gave helpful updates on their status, and brought my furniture order in in a matter of minutes! This task would have taken me hours on my own and I’ll definitely use this service again

Richard and Julian were awesome Richard and Julian were awesome Super professional Careful and thoughtful They helped move our house and yard items efficiently and with care Could not have been better !