Everything went well except the luggage… Everything went well except the luggage was returned the day we returned instead of the date specified. It was left on our porch. Fortunately we returned later that night and it was still there. Since I believe you were aware of our return date, it would have been best to deliver it after our return date as noted in our contract.

I’ve used this service for years with… I’ve used this service for years with great results. Easy to order the service on line, pickup is easy and on time, delivery is usually earlier than promised.

Couldn't ask for better Arrangements were easy on our cruise ship since there was a Luggage Forward person onboard. We left the suitcases outside our door and did not see then again until they got to our home across country 8 days later. They arrived right on schedule, in perfect condition. What more could you want?

First time using this service and it… First time using this service and it was seamless and my luggage arrived in tact and on time.

Trust Luggage Forward with your luggage I called Luggage Forward Customer Service more than once since this was my first experience shipping luggage and had a number of questions. Each agent was very knowledgeable and prompt in responding to my query. Also, I enjoyed speaking with a live person rather than a chat box. Receiving a print out of the ship to labels was very helpful and the instructions were very clear. The bags were delivered to the destination ahead of schedule. On return trip one of the pieces was received very quickly and I when I called and left a message to mention that the second bag had yet to be received I received a prompt and detailed email reply explaining that the second bag was still with Customs and would be shipped shortly upon release. The customer service agent subsequently followed up with me when the bag cleared customs the following day and it was received without mishap. I highly recommend Luggage Forward and will use them when traveling.