Janice G
GBSeamless process from start to finish Seamless process from start to finish. We were able to track our luggage and we knew when it arrived at our destination. My husband and I, will always use Luggage Forward from now on. It is an excellent service.
Marilyn
GBStressful end of trip. Pick up going was great. Getting thru the disembarking procedure was stressful. Had to arrange luggage thru terminal to outside for pick up. Not clear were to get pick up for luggage. Had to make 2 phone calls to find out where to be for driver and almost missed our transportation to airport. Contact person from your office was very helpful in getting the situation taken care of. Not sure this was helpful enough to spend the money on our next trip out of the country.
Jeanne
GBTimeliness of pickup and delivery were good… Timeliness of pickup and delivery were great - however, on return of luggage from cruise ship to our house, luggage was badly marred and in two cases, the hard case was cracked. Also, a number was written on several of my suitcases in permanent marker, further marring it. Luggage very banged up and extremely dirty.
Kimberly McGavern
GBMy 4th time using luggage forward My 4th time using luggage forward. I recently tried a cheaper service and the experience was nerve wracking. I will be sticking with luggage forward from now on
Cathy
GBI’ve used this service for years with… I’ve used this service for years with great results. Easy to order the service on line, pickup is easy and on time, delivery is usually earlier than promised.