Morgan G
GBExcellent service for small moves I've used Lugless several times now for long distance small moves and have had nothing but great experiences. I've done the version where you drop off at Fedex/UPS yourself and also done the version where they pick up at your address. All of my packages have arrived on time and intact, and it's so much cheaper than moving companies!
Jane
GBIt was very easy to arrange It was very easy to arrange. They picked up the packages and they all arrived before or on the promised date. I would definitely use your service again and I would recommend LugLess to my friend
Sabrina
GBExcellent service It arrived in perfect condition and ahead of schedule. They kept me informed of every step of the shipment. Very satisfied.
Pratik
GBAll packages were damaged All packages were damaged. They say they only guarantee safety of sports equipments and clothes and will point you to their disclosures and all that agreement nonsense. But that does not mean that you or your so called partners mishandle other stuff. I lost at least $1000 worth of products due to mishandling. And that is after I chose their most premium package. In addition to this, LugLess never ever honors the timelines you want your goods delivered at. It is always whenever they find it comfortable. And when you question this, they will have dry response saying delivery is the responsibility of our partners. Botched up service. I’d recommend everyone reading this to find a competitor that actually cares.
Gina Zambia
GBWe have been using Lugless for years. Dependable. We have been using Lugless for years. Dependable. The only thing is -- you have to make sure you drop at a FedEx Print and Ship location, not a general FedEx drop off which could be co-located at a CVS, Staples, etc. The co-located FedEx centers don't know what to do with the luggage.