Very simple process Very simple process. Arrived as scheduled at destination. Cheaper than shipping and a whole lot less hassle than checking 2 huge duffles at the airport.

This is my second experience with… This is my second experience with lugless. I sent a suitcase ahead with all the clothes we need for event several weeks ahead. Now we are traveling and soon will be joining our event with the attire all there. No missing belts, socks etc.

It was so easy and fast It was so easy and fast. I loved not worrying about all the excess luggage at the airport. Will definitely use again in the future.

All packages were damaged All packages were damaged. They say they only guarantee safety of sports equipments and clothes and will point you to their disclosures and all that agreement nonsense. But that does not mean that you or your so called partners mishandle other stuff. I lost at least $1000 worth of products due to mishandling. And that is after I chose their most premium package. In addition to this, LugLess never ever honors the timelines you want your goods delivered at. It is always whenever they find it comfortable. And when you question this, they will have dry response saying delivery is the responsibility of our partners. Botched up service. I’d recommend everyone reading this to find a competitor that actually cares.

Excellent service for small moves I've used Lugless several times now for long distance small moves and have had nothing but great experiences. I've done the version where you drop off at Fedex/UPS yourself and also done the version where they pick up at your address. All of my packages have arrived on time and intact, and it's so much cheaper than moving companies!