Joy was very friendly and we have a… Joy was very friendly and we have a circumstance that we ran into which we resolved by needing to put my daughter's car in storage which was the easiest solution. Joy was trying to make the situation complicated by asking me all types of questions w why don't you drive the car to xx which was not necessary. O/w she was great in getting the job done.

The kiosk stopped working for me to… The kiosk stopped working for me to finalize the reservation and then I tried online and it was gonna charge me the full price. I called the day I booked it and no way to access reservation online tried to get help with the call center and no one helped me !! Till today and I had to go online and redo the reservation and I need 24hr access and no one could help me with that. That a manager will call and never got a call. This was such a hassle and I needed it yesterday

Well-Done I received excellent help. The person I spoke with was patient, considerate, attentive to every single detail. Nothing was left out and each question I had such as where the door was placed, which has to do with whether space is wasted for an 'hallway' to get from front to back. The facility itself was clean, bright, safe. Wide door, good temperature. Thank you so much for really prifessional and considerate help during my time of stress.

Great reservation experience The person who I made the reservation with was extremely professional and courteous. He not only gave me information about the location that I had inquired about, but also gave me other options that were financially beneficial for us. Someone from the actual facility also called me later on to confirm, whether or not I had any questions.

Customer service was excellent Customer service was excellent. Kudos to Cesar! He was so patient, informative, professional, and informative! This company is lucky to have him. He helped us set up the paperwork and even kindly offered to stay on the line while we complete the online portion and helped us when we had questions. The facility itself is very clean, well taken care of, with security cameras. The prices are also very reasonable!! I’m glad my plans to use another storage facility fell through so I can use this one instead!