David was very courteous and… David was very courteous and professional. He made certain that all of my paperwork was complete and that my gate code worked properly before leaving the property. Please go by meet one of the nicest guys in New Braunfels

100% 100% online able to rent flawlessly. Only had to check in with the front office to pick up my lock that I prepaid for online. Greg was outstanding and answered all of my questions and was able to rent a unit the same day and move in the same day. Thank you, I appreciate your company!!!

Well-Done I received excellent help. The person I spoke with was patient, considerate, attentive to every single detail. Nothing was left out and each question I had such as where the door was placed, which has to do with whether space is wasted for an 'hallway' to get from front to back. The facility itself was clean, bright, safe. Wide door, good temperature. Thank you so much for really prifessional and considerate help during my time of stress.

Customer service was excellent Customer service was excellent. Kudos to Cesar! He was so patient, informative, professional, and informative! This company is lucky to have him. He helped us set up the paperwork and even kindly offered to stay on the line while we complete the online portion and helped us when we had questions. The facility itself is very clean, well taken care of, with security cameras. The prices are also very reasonable!! I’m glad my plans to use another storage facility fell through so I can use this one instead!

Good but seemed like bait and switch pricing Overall good experience and happy I got the storage space for my boat trailer. The price advertised was in the $40 range but then when I tried to book it, it gave an error saying invalid rate. I had to call and the guy that hped said it was $57, not $40 something. I could give a lower rating due to this since it sure seems like false advertising / bait and switch pricing to me.