David was very courteous and… David was very courteous and professional. He made certain that all of my paperwork was complete and that my gate code worked properly before leaving the property. Please go by meet one of the nicest guys in New Braunfels

The agent was fantastic! The agent, Brandi, was extremely knowledgeable and competent. She got me in and out with all relevant information in less than ten minutes. Excellent. She deserves a raise.

Excellent experience- Marco very… Excellent experience- Marco very helpful on my initial phone inquiry. And when I arrived “Eziekel” ? I believe his name was, showed us to our unit and was extremely helpful.

Made reservation online Made reservation online. Called storage facility prior to vehicle drop off. Got voicemail, left message, never got a call back. No other instructions given. Got to facility (one we’ve used many times in past under different ownership) luckily Bob is still manager and he got us straightened out and all set. If corporations want to take over these facilities they should have better customer service (not counting Bob at L006-he is Awesome!)

Well-Done I received excellent help. The person I spoke with was patient, considerate, attentive to every single detail. Nothing was left out and each question I had such as where the door was placed, which has to do with whether space is wasted for an 'hallway' to get from front to back. The facility itself was clean, bright, safe. Wide door, good temperature. Thank you so much for really prifessional and considerate help during my time of stress.