vasquez esvin
GBTheir customer service is the worse of… Their customer service is the worse of the worst we were trying to get set up via rmis with a broker and we are having so many issues it is a shame at the end we lost the load due to long delays for them to answer the phone..brokers should stay away from these people we tried over and over again to register and we weren't successful it was showing errors errors and nothing but errors at the end...horrible experience
Frank
GBEach person is different in many ways Each person is different in many ways. So each person’s experience and reception of such experience will result in different types of feelings. With that my experience started slow however I would not be where I am today if not for Truckstop! So thank you first and I give 5 stars. You all are feeding my family! 💪🏾🤜🏽🤛✌🏽 -Third Coast Tradition LLC-
Pavel Shinkeyev
GBHorrible customer service I sent an email a week ago about an issue, but it hasn't been resolved. I requested a callback, but I haven't received one after three hours. I've been on hold for 52 minutes and counting, and no one has picked up the phone yet.
Andrew Furtado
GBShawn Rasmor attempting to sign into our account We are trying to get some answers on why Principal Product Manager Shawn Rasmor is trying to sign into our personal carrier account on RMIS. No one should be attempting to sign into our personal account from truckstop.com unless they are doing something deceptive. We have the email showing Shawn Rasmor (shawnrasmor@truckstop) tried to log into our account. It gave us a verification code and all from his attempt. This needs to be explained cause it shows us deceptive actions from Truckstop employees in high positions. I have also reached out to numerous avenues so someone can reach back out to us. Heritage Express Inc is our company and we have the email to show who needs to handle this.
NATHAN CROSS
PKTruckstop RMIS carrier packets issue Recently they have added there truckstop ID in RMIS Carrier packets. That is causing a lot of issue in filling up the packets. The packets are not filling up and because of that Carriers are not able to book the loads and they are facing issues. We have tried to fill up the packets multiple time but we cannot fill it up because of the truckstop.