DONALD A. CAMPBELL SR.
GBDefinitely could be better Load board seems to have minor glitches quite often. To many loads with incomplete information, seems to be a lot of scam brokers and double brokers. The same load is posted with multiple city pickup and drop-off locations. Brokers should not be allowed to post loads with no specifications.
Alexandre Solomonik
GBThis is a hostile company towards its… This is a hostile company towards its customers. From implementing unwelcome "innovations" to signing you up for services you did not request and overcharging you. Trying to have them fulfill a simple request always, without exception turns into a multi-day, multi-hour chase after customer service that does not answer the phone. You listen to awful music instead. Canceling service is the only option if you want keep your peace of mind. DO NOT LET YOUR BUSINESS RELY ON THESE PEOPLE.
Johnny
GBTruck stop customer service I want to send a shout out to Quianna lamey ! Quianna provided me with the most professional, in -depth introductory I have ever received! Because of Quianna, I will be referring ALOT more people to truck stop! Quianna thank you for our phone conference today, and making truck stop such a great experience for new/ current clients!! AEWSOME!!
Andrew Furtado
GBShawn Rasmor attempting to sign into our account We are trying to get some answers on why Principal Product Manager Shawn Rasmor is trying to sign into our personal carrier account on RMIS. No one should be attempting to sign into our personal account from truckstop.com unless they are doing something deceptive. We have the email showing Shawn Rasmor (shawnrasmor@truckstop) tried to log into our account. It gave us a verification code and all from his attempt. This needs to be explained cause it shows us deceptive actions from Truckstop employees in high positions. I have also reached out to numerous avenues so someone can reach back out to us. Heritage Express Inc is our company and we have the email to show who needs to handle this.
Pavel Shinkeyev
GBHorrible customer service I sent an email a week ago about an issue, but it hasn't been resolved. I requested a callback, but I haven't received one after three hours. I've been on hold for 52 minutes and counting, and no one has picked up the phone yet.