Ship A Car Direct

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4.40
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

5.00%

1

10.00%
About Ship A Car Direct

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Maria
GB

I Shipped My Car Cross Country I shipped my car across country and it only 4 days to receive it. Great communication throughout the entire process. It wasn't an easy process due to the location of my vehicle but Renee and her network got my car to me safe and sound. I would highly recommend Ship A Car Direct to anyone looking to transport their car from anywhere in the continental US.

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Kerry Paglia
GB

Lottie was phenomenal Lottie was phenomenal , to work with . The whole process was seamless . And was handled with integrity !

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Kevin
GB

Shipped my car from Los Angeles to New… Shipped my car from Los Angeles to New Jersey. While my biggest concern was the time of arrival and of course a reliable carrier to take care of my vehicle, I was left with probably the worst case scenario. They booked Kwik Trans Inc to ship my car. Upon arrival my vehicle has a clutch that is burnt to a crisp and a $2,000 repair on top of paying nearly the same to ship my vehicle. So while a smash into a wall would have been a better scenario, here I am proving how my vehicle was in perfectly well mechanical condition. Thanks to Shipacardirect for forwarding me the info to attempt them to cover expenses they caused. One star for that. One star for the process in booking and value, it went smoothly. Would have been a glowing 5 and a highly recommended had my car showed up mechanically okay.

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TTD
GB

I hope this review can be beneficial… I hope this review can be beneficial for others who are considering this company for their transportation needs. My strong suggestion is to go with Montway or Sherpa. Should you decide to go with this company, make sure to inquire about the transport provider they will use. If its Highline Auto Transport LLC, avoid this at all cost. Their preference is to communicate via text rather than phone calls. Contacting the driver is an impossible task. Once you establish contact with their dispatch unit, they require you to handle the task of reaching out to the driver and organizing the timetable. They never know where the driver is and expect you find out for yourself. The condition of their trucks is absolutely awful. The lift gate, remotes, storage, are all in poor condition with wiring exposed. Those vehicles are in desperate need of major repairs. Their tone is unacceptable and lacks professionalism due to their arrogance. This brings me back to Ship-a-car-direct. They promise to thoroughly inspect the shippers so you can be worry-free. Based on the factors mentioned above, no reputable company would risk hiring this transport company. To get more proof, check their record on the Better Business Bureau. My intention is not to intentionally damage the reputation of these companies; I simply want to encourage future customers to reconsider their shipping requirements, especially if they own a luxury vehicle. After I went to meet the driver and collect my vehicle myself, they decided to reimburse me a paltry $100. Avoid at all cost. Updated : 4-29-24 I would also like to take a moment and update my review. Alex has since called me, and we had a discussion about my experience. It says a lot about the company, and their attempt to uphold the standards they set forth. While my personal experience wasn’t satisfactory, I do appreciate a company reaching out and attempting to rectify the situation. I do believe a second chance is warranted since they equally went through a bad experience. I appreciated the refund, but more importantly, I appreciated the willingness to listen. I will reconsider future transportion needs.

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Tom Moran
GB

Tom's Review Ship A Car Direct has always provided excellence service. From the beginning of the process to the completion of it. Always on time with the pick-up and delivery. Great communications.

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