Great place, should offer better rate if needing more than one storage unit. Have had a storage unit with them for a while. I recently needed another unit temporarily and they didn't offer me a deal, since I had one already.

All I can say is EXCELLENT Customer Service My husband and I arrived in Seattle on May 27th. We drove here from Miami, Florida. I reserved the storage online and really hoped that I had not made a mistake since, I had not been there before. When we arrived everything was ready, Leo Alvarez took care of us right away. We have been back several times and he always has a big smile, kind words and when we have needed something we are always given Excellent Customer Service. Thank you so very much!!!

Excellent personalized service The manager, William, really went above and beyond. I needed a 10x20 unit, but all he had was two 10x10. So, he gave me a discounted rate for them. Then, as I had rented two units, he let me use the moving van twice. And there was no application fee either. They have a nice, clean facility, provide moving carts and have a large freight elevator for 2nd floor access. The only negative is that the primary access to the storage units is via a 4' high loading dock. Unless you have a moving van, everything has to be carried up a short flight of stairs. Not a huge inconvenience unless you are moving an entire house, but then you'll probably be using a moving van anyway!

five stars for storage partners, NO STARS for Seattle Vault. First, Storage Partners has been great. They straightened out a problem I had paying online quickly and courtiously. Seattle Vault has abysmal customer service. I phoned and spoke with Richie three times, trying to straighten out the online payment problem. He was rude, complained that he wouldn't wave the late fee even though I called within the grace period to pay by phone. I will always pay online with storage partners from now on. Also, rusty water from an overhead leaking pipe above my basement unit soiled my boxes and some furniture. They did finally give me two months discount for that problem. When I first moved in, they had given away a 5x10 unit on an upper floor that I reserved, and stuck me in the basement.

Storage Unit Very Damp I've had this storage unit for two months now, and recently went inside my unit and everything is damp. Not just slightly damp, but to the point where I'll have to pull everything out because it'll be ruined if it's left there much longer. The lady working in the office told me to just put a bag of charcoal in the unit.. not acceptable. I wouldn't recommend this place to anyone.