Excellent personalized service The manager, William, really went above and beyond. I needed a 10x20 unit, but all he had was two 10x10. So, he gave me a discounted rate for them. Then, as I had rented two units, he let me use the moving van twice. And there was no application fee either. They have a nice, clean facility, provide moving carts and have a large freight elevator for 2nd floor access. The only negative is that the primary access to the storage units is via a 4' high loading dock. Unless you have a moving van, everything has to be carried up a short flight of stairs. Not a huge inconvenience unless you are moving an entire house, but then you'll probably be using a moving van anyway!

The best storage facility you can find I had actually rented another storage space in a hurry but didn't feel good about it. Someone recommended Eastside Storage and I went to take a look. It was a different as night and day. I cancelled the other contract, losing a month's rent but it was worth it. Eastside is so clean, no need to worry about spiders or damp, it is actually heated to a reasonable temperature. They have flatbed carts at the door for your use which makes everything so easy. The manager is very friendly and helpful.

Best place in Olympia We looked at several places and chose OnGuard because the units were clean, the property was well maintained and had managers onsite. If you care about whatever you are storing, you need a place like this. The service was just great. The onsite manager knew for sure what the terms and prices would be. No surprises.

Storage Unit Very Damp I've had this storage unit for two months now, and recently went inside my unit and everything is damp. Not just slightly damp, but to the point where I'll have to pull everything out because it'll be ruined if it's left there much longer. The lady working in the office told me to just put a bag of charcoal in the unit.. not acceptable. I wouldn't recommend this place to anyone.

five stars for storage partners, NO STARS for Seattle Vault. First, Storage Partners has been great. They straightened out a problem I had paying online quickly and courtiously. Seattle Vault has abysmal customer service. I phoned and spoke with Richie three times, trying to straighten out the online payment problem. He was rude, complained that he wouldn't wave the late fee even though I called within the grace period to pay by phone. I will always pay online with storage partners from now on. Also, rusty water from an overhead leaking pipe above my basement unit soiled my boxes and some furniture. They did finally give me two months discount for that problem. When I first moved in, they had given away a 5x10 unit on an upper floor that I reserved, and stuck me in the basement.