Great fulfillment warehouse Support team is wonderful, they get back to you promptly and the shipments go out fast. Usually 1-2 days or even same day. They have made my fulfillment nightmares a thing of the past. The error free rate is 99.9% so you can rest assured that your customers get what they ordered. Wonderful company 5 out of 5.

Happy Customers since 2018 We've been customers of Shipmonk since 2018. They've helped us with 2 crowdfund fulfillments, wholesale orders and DTC orders. The system integrates well into our Shopify store and their warehouse software is comprehensive and easy to use. Their customer support is quick and responsive.

My company had a huge sale this week.. My company had a huge sale this week and needed some extra help and two happiness engineers really went above and beyond in every way to help us through this incredibly busy & stressful week! AMANDA MARIE JONES KIMBERLY MEDINA These ladies are truly an asset!

RUN AWAY ASAP. Worst partner I've ever dealt with I cannot speak strongly enough about how terrible the partnership with Shipmonk has been. The pitch on automation & tech advantages actually makes the experience much worse. After just 4 months, I could not have been more ready to leave. More hidden fees than you could possibly imagine. Consistently sending our products improperly packaged, showing up to customers damaged, caused countless refunds with no real remedy. ZERO human element to the partnership. They came close to driving my business into the ground within it's first year due to the amount of financial strain that occurred and instead of walking away after severely underperforming on their obligations, they held us to an additional 8 months of contract terms with a monthly minimum payment due. Please run away as fast as you can and contact me if you need any more color here

Francisco Francisco, our happiness engineer is great to work with. He is a true partner for us, he understands customers expectations and goes the extra mile helping us whenever possible. I personally like that he is a great communicator. Thank you to the whole team from HAY! Straws