Some good news .... I am sending this to inform you that you have a true asset to your business in Noel S. She has always gone above and beyond to help me. She has always helped me deal with problems that are both inside her duties and outside her normal duties. She alone has been without question the reason I always come back to ExFreight for all my larger goods to be shipped. Thank you and please let Noel know she is appreciated. David Kempston Designfab

Jaclyn saved the day! I was having trouble understanding a reconsignment on an ocean shipment, and Jaclyn Regoli hopped in to help clear up the confusion. She broke the situation down in such clear, simple language that it finally made sense, and she did it without making me feel stupid. Thank you Jaclyn!

Missed 2 different scheduled pickups Missed 2 different scheduled pickups, then wanted additional fee to pick up a week late. Poor and confusing communication from corporate office.

I received great assistance from the Operations Team Lead The Operations Team Lead provided great assistance on complex export shipment matters. He was very responsive to every request and provided excellent advice and expertise.

Excellent customer service I just wanted to mention that two of your employees with whom I correspond regularly (Tim Bober for finance and Andreea Nedelcu for AMS OPS) have always gone out of their way to provide excellent customer service. I'm truly impressed by their professionalism and dedication. Wiebe de Vries Box Fox