Anthony Sawan wasnt even from the… Anthony Sawan wasnt even from the trucking freight department (my shipment is LTL) yet had no hesitation to assist me today.

Missed 2 different scheduled pickups Missed 2 different scheduled pickups, then wanted additional fee to pick up a week late. Poor and confusing communication from corporate office.

Excellent customer service I just wanted to mention that two of your employees with whom I correspond regularly (Tim Bober for finance and Andreea Nedelcu for AMS OPS) have always gone out of their way to provide excellent customer service. I'm truly impressed by their professionalism and dedication. Wiebe de Vries Box Fox

Noelle Setticase went the extra mile on… Noelle Setticase went the extra mile on shipment HARRIS-1627569607. The freight was scheduled to be picked up on 7/30, the carrier fell down and Noelle spent considerable time on the phone with the carrier in an attempt to get the freight picked up on the 30th. The freight was rescheduled for 8/2, the carrier again fell down and Noelle worked with the carrier to have another driver assigned for pick up on the 2nd.

I was hours from never using Exfreight… I was hours from never using Exfreight again but then I luckily found Noelle Setticase, or rather she found me. Her patience and expert knowledge as well as personal service not only solved my problems but restored my faith in your company. You need 100 more like her but I think she is a rare find. There are likely very few as good as she is. She deserves a raise in my opinion. She got all three of my shipments yesterday to go. Thank you. J.D. Pyle, President Insuladd Environmental Ltd