Missed 2 different scheduled pickups Missed 2 different scheduled pickups, then wanted additional fee to pick up a week late. Poor and confusing communication from corporate office.

Excellent customer service I just wanted to mention that two of your employees with whom I correspond regularly (Tim Bober for finance and Andreea Nedelcu for AMS OPS) have always gone out of their way to provide excellent customer service. I'm truly impressed by their professionalism and dedication. Wiebe de Vries Box Fox

I received great assistance from the Operations Team Lead The Operations Team Lead provided great assistance on complex export shipment matters. He was very responsive to every request and provided excellent advice and expertise.

She's #1 Noelle Setticase is hands down one of the best freight forwarders I have had a chance to work with. She not only goes the extra mile for me every time we do business, she generally cares about not only my company but my customers as well, which is greatly appreciated! We greatly Value her here at Express!

Great customer service Julio of Customer service has helped me a lot with my hazmat shipment. He patiently assisted me in creating the bOL