Nice and easy Overall experience was pretty good. I used the "Buy for me" to order some items from costco US that UK don't stock. Pretty simple, you add your items, how much they are and click order, it asks for the money upfront which is fine and off it goes. The only gripe I found was that from ordering to them ordering for me took about 2 weeks give or take, and in that time the status was a blank "pending" so wasn't 100% clear if I had done it all correctly or I had missed something. Once they had received the package everything else was super simply, plenty of shipping options and I chose the standard USPS which wasn't expensive. All in all can't really fault the process, even with their warnings of delays due to covid (probably update the site) it arrived quicker than expected.

Best support, 10/10 I don’t usually write reviews on Trustpilot, but this time I feel compelled to do so. I’m giving Planet Express top marks for their incredible accuracy, customer care, and above all, their customer-friendly approach and amazing support. They are patient (with an old fool like me), friendly, QUICK, and most importantly - personal! Unlike Amazon’s dreadful AI robot support, you quickly get in touch with a real PERSON who kindly assists you - shout out to Sarina. My deepest thanks and appreciation. 10/10.

⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️ I cannot express enough gratitude for the exceptional service provided by Planet Express Shipping Services! From the moment I signed up, every step of the process was seamless. Their efficiency in processing orders and their prompt communication are truly commendable. I left a similar shipping company and came here. And I’m so glad I did. As someone relocating to England for the next eight months, having reliable shipping services is paramount, and Planet Express exceeded my expectations. I am beyond satisfied with their professionalism, reliability, and dedication to customer satisfaction. I wholeheartedly recommend Planet Express to anyone in need of top-notch shipping services. Thank you, Planet Express, for your outstanding support and hard work!! I will be a customer for many moons to come!! Brilliant!

select DHL for fast experience Amazing company as I've used only them over the years. I even tried out 2 different methods for shipping to an European country, both worked, but I just love DHL because they are way quicker by getting me a package sent in barely three working days! I tried other shipping companies, I will stick with this one! By the way, I'd recommend their yearly paid account option if you get regular packages sent to you.

Worthless Service I tried shipping one package and after nearly a month it is still being held by customs in Costa Rica and planet express is worthless. Their shipping costs must also be up charged. It’s a total rip-off why use an intermediary if they offer no assistance in getting your packages to you? A total waste of money!