Shop2Ship

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3.50
Based on 20 Reviews

5

40.00%

4

15.00%

3

20.00%

2

5.00%

1

20.00%
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Charleston Green
CA

Good value but can be great with tweaking! Good value service but i find shipping rates to be too expensive and shipping limited only to Fedex international, provide more options. Shop2ship is prompt in responding to email queries, which is great. However there are some repetitive issues, like USPS keep marking parcels delivered 1-2 weeks before shop2ship ever confirm receipt of the items, this issue needs to be urgently addressed. Despite repeated attempts to talk to someone on Shop2ship's listed phone number it always rings without an answer, no idea why list a telephone number if no one ever answers!!

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JakesIV
ZA

In almost ll cases where I considered… In almost ll cases where I considered using you the shipping cost by far the reason I decided to use use other means of getting the goods. Even paying for Amazon shipping and all import duties are still cheaper than using Shop 2 Ship. I fail to see what value you add by being so expensive that its cheaper to puchase the product locally in my country.

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Asmaa Jada
MA

I will use this service again I have used this service 4 times and I'm really satisfied with the service. When they receive my packages, they send me an email. The customer service is good. The shipping cost depends on the weight and the size of the package which is good too. I tried the photo service so I could check the condition of my products and it went well. I tried the consolidation service so that when I have packages from different stores, they put all of my products in one box which saves me money on the shipping. I recommend using this company. Thank you Shop2Ship!

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UJL
MY

Used them several times but not again And here is why The Pros: Works well, nothing gets lost, good documentation of incoming parcels, good web interface, efficient removing of excessive packing material The Cons: Sometimes removing of too much packaging material, had small items rolling around. Every time they forget to remove an invoice, but charge for the service, one day I will have a big problem at customs clearance. Main reason why I’m looking for an alternative for my next shipments. 1 Star only for customer service, it is nonexistent. Tried for weeks to call them, wrote emails, used contact form, Messenger in Facebook, texted them, never got any response.

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Andrew D
BM

Only giving a 3 star as the service has… Only giving a 3 star as the service has been slower than usual. Will give the benefit of the doubt as I understand they are in the process of moving to a new location. Normally I find the service exceptional, which is why I won't give less than a 3 star this time. Hopefully after the move the service will be fast again.

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