Deborah Chiaravalloti
GBDO NOT use this company DO NOT under any circumstances use this company. They smashed my possessions and now will not honor an insurance claim. They say they need receipts for everything. Do you have receipts for your sofa or glassware or china? Probably not. They smashed into a million pieces a heavy cut glass lamp that has been in my family for decades. It has been moved - literally - 15 times. It has never been broken because we know how to pack it. I have no idea how they could have smashed it unless they dropped something very very heavy on top of it. Now they will not admit they are at fault or honor our claim. They also brought the wrong size truck and ripped and dented lampshades when they shoved them into the truck.
Masha Kozhushko
GBBest move ever Moving is hard but those guys make it easier. Highly recommend them
Valerie
GBOutstanding ! Packing was absolutely outstanding ! We have been moving nation wide and internationally over the past 15 years from Asia, Australia, Europe and US and Born to Move team has been far the best team we have ever work with.
Selen Asar
GBlong distance move UPDATE After publishing these reviews everywhere and filing a complaint on BBB, the company finally responded to my emails. Although it does not 100% cover my damage, they offered a $500 check and I accepted it. I resolved the BBB case and am updating the reviews with this resolution. I hope this is a good lesson learned for this company and they do not put anyone else through this process. ________________ I used Born To Move for my move from MA to FL. They told me that they had insurance - their moves were insured - and that they would secure all furniture and we would be in charge of boxes. They did not wrap half of our things and as a result of their negligence, items we damaged. After our move, I reached out to them with photos of the damage and they are not returning my calls or emails. I called the insurance companies listed on their website and their company is not registered with either of those companies. They REFUSE to compensate me for my damage. They have NOT returned any of my calls or emails. I called from a different number yesterday and they picked up saying "I was on vacation, I will look at the emails and call you." which was a lie! He never called back. I called at least 20 times and emailed several times. Apparently, they do not take responsibility of my damage. I wonder if they are even insured! Very unethical! As proof - photos of damage and invoice are uploaded. 1- A part of the leg of the antique table is completely broken and the sides are scraped - it cannot be really fixed. 2- Exercise vibration machine equipment is completely destroyed and unusable. It is $350. They did not even wrap this in a blanket or anything else. The display is broken - wheels are gone - missing - power cord is missing as well. unusable and broken. 3- The holes on the couch. 4- Patio set - scratches because again, these weren't secured properly. 5- Bookshelf: completely broken. 6- Chair - the top part is torn I tried every avenue before publishing reviews online and filing a complaint on BBB. They SIMPLY REFUSE TO TAKE RESPONSIBILITY FOR THE DAMAGE THEY CAUSED AND THINK IT IS OK AND THEY CAN GET AWAY WITH IT! SHAME ON YOU!
Joel, Boston MA
GBGreat Movers! These guys were awesome. Moved everything from my 6th floor apartment even though our elevator was broken. I just called them the day before when I found out the elevator was going to be broken and they had me hire one more mover. No problem. I couldn't have done it without them. By the way, not one thing was broken or scratched. They are priced fairly and although it is possible you may find someone a little cheaper, but these guys are by far the best VALUE. A good and fair price and a great product. I even reviewed their contract and insurance. Very good.