This is the second time I’ve used Pack… This is the second time I’ve used Pack Rat. I appreciated that whenever I called with a question, the customer service rep always had my information & was able to professionally give me an answer. The drivers have been fantastic about placing the pods where I needed them to make packing & unloading easy on the movers. However, I felt their storage fees were too high & had to find other storage options which saved me 2/3 what they wanted to charge. That being said, I would hire Pack Rat again.

This is one of the few professional… This is one of the few professional companies that remain. They were constantly in communication about status, location, and timelines. I felt like they cared about my possessions being shipped across the country. The drop off and pick up were so smooth. I'd certainly use them again for a move.

Great experience Great experience. I was quoted a price by Relocation Manager Mimi Majors, that was correct throughout the move. Our move was from Central Florida to Southern California. The process exceeded my expectations and was a lot smoother than I expected from unit drop-off and pickup and to my final destination. I liked that the unit would be put in storage until we were ready, and we could access it with 24-48 hours' notice if we needed to remove anything. The move to our final destination was very smooth, and the drivers were friendly and courteous. I would definitely recommend this service for long distance move.

From the very beginning from speaking… From the very beginning from speaking with Mrs. Carol Morehead and her help getting me situated for my move from Texas to Virginia has been a Godsend. This was easy and although we did have one hiccup I have nothing bad to say at all. I've got some personal family issues hindering some things pertaining to my move but 1800PackRat has been more than helpful and I'd use them again and refer to anyone. I am grateful for the savings also.

Moving across the country was easy… PackRat made moving across the country easy. Although lead times can be several weeks out, the process was simple. It was easy to book and schedule in one phone call. They called to let us know when the truck would arrive at each end of the move. Everyone I spoke to on the Customer Service team was thorough and friendly. The lifting and setting of the container was smooth; they placed it exactly where we needed it in the driveway and nothing was broken when we unpacked!