Jeremy Horton
GBAbove & Beyond! I've used Moving Direct Van Lines two times in the last 3 years. Each time, the movers were courteous, fast and genuinely concerned with our stress levels and our property. "Sit back and relax, we have this" was uttered to me and maybe should be they're motto! We suffered no damage either time and in fact, the crew worked so fast, we received a rebate on the paid estimate both times. Highly recommend them to anyone unfamiliar with moving and who might need the right company to lessen the stress level a bit when moving.
B S
GBMoving direct is a 1 star company Moving direct moved me from California to Texas well air 1 did they just brokered the deal The first person I talked to just straight up lied I wish I had something good to say about my move but even after raising the rate twice it ended up costing me another $2000 after air 1 got to my house And then at delivery time it was another $500 just don’t use this company it’s not worth it. The original quote was $4800 by the time I got to Texas it was just under $10,000. You will be disappointed The quote is not accurate Some items will be damaged If you have them store stuff, it will smell and be dirty when you get it back
Matt
GBThis moving company was absolutely… This moving company was absolutely terrible. Please do not use them. They hired a 3rd party "moving company" which was just two guys who showed up in an unmarked truck and could barely communicate. They charged me hundreds of dollars over the quoted price, and damaged many of my items moving, as well as leaving damages to the house I moved into. They completely broke my treadmill, left large scratches in the floor, bork the door frames, and drop some of my appliances off the truck.
Gigi Rodriguez
GBThis has been the worst experience… This has been the worst experience ever. Katherine Jones is a complete LIAR! She assured me that I would get my move once I got my apartment nor later than one day, all I had to do was call her to let her know. Once I did that she avoided my calls and texted me that customer service would give me a call! Right there I knew something was off. Customer service calls informing me that my move was still in WA and not in Texas and that would take another 20 days for it to arrive! This was unacceptable. When I texted Katherine about it, she denies everything she once told me and then goes on to blame me as if I was the one the misunderstood. Not to mention that she gave me a quote and when the movers actually came, which is a third party by the way, they charged me another $400 for a 2 foot artificial plant!!! I have called numerous times and everyone says something different. Today finally my move arrived and most of my boxes have damage, my son’s furniture has dents and the tv, which Katherine assured they would pack well, is in a made up mirror box laying flat!!! A 75”flat screen!! I am beyond devastated!
cr Cr
INThe two things you really need from… The two things you really need from your moving company are for them to be understanding of your demands and be really efficient with their work. I think Moving direct van lines delivered on both the grounds quite substantially during my move. The four men who took only 4 hours to wrap up my 17 years of hoardings truly deserve an award for being the most efficient. They were very understanding of my delivery requirements and followed them accurately. I received all my belongings right on time and everything was unharmed. I am very glad that I'm writing this review for these hardworking guys.