We were moving last month and Moving… We were moving last month and Moving direct van lines were the moving company we hired. Their performance was much better than average. My main concern during this move was my old pieces of furniture. But the very capable and experienced mover took great care of them. They carried everything very systematically. Their packing skills were great. I haven't really seen movers who are so professional before. I chatted up with the foreman and he told me that this company only hires the best movers. That must be true given how efficient my crew was. They didn't damage anything on the way and made the delivery on time. I'm very impressed with them clearly.

We did not choose to use Moving Direct… We did not choose to use Moving Direct & the phone call we received afterward was asking for the price we agreed with the moving company we did go with!! What? No. And her remarks were very sparky and unprofessional. I am glad I did not choose to go with this company & I do not recommend this business.

I was extremely dissatisfied with the contractors that the Moving Direct Van Lines brokerage company worked with I was extremely dissatisfied with the All Saints contractors that this brokerage company worked with for the following reasons: 1. I received a reasonable quote on the phone after giving a detailed list of inventory to be moved twice. Moving Direct indicated that there was no need to visit the premises for a more accurate quote. However on the day of the move, the contractors indicated I would need to pay over $900.00 more because there was more furniture - quite a shock as I provided measurements. 2. On the date of the move, the payments expected from the contractor on that day along with the payment types were never discussed and quite unexpected. One of the movers as well was extremely unprofessional when I contracted Moving Van Direct Lines about processing the payments. 3. The actual date to move my furniture to the final destination took way longer than expected (over 1week) and I had to continually follow up with Moving Van Direct for an update which was poor. 4. On the date of the move to the final destination, the contracted moving company at that time that they were not able to load from the truck to my door and if they were to find another way it would cost an additional $900.00 + cash which I was not prepared to pay as I was not aware of this. In addition, the contractors only accepted USPS Money Orders or Zelle which was never communicated before. So I had to rent a U-Haul truck and have them load into that truck on a side street, drive to my location and offload the furniture there. This was highly inconvenient as I was unaware how to assemble the furniture they de-assembled that was never de-assembled after purchasing from furniture store years before. In my experience, the communication between the brokerage company and contractors was highly lacking, making for a very disappointing experience. 5. I asked for my complaint to be passed on to the owner of the company who never responded. 6. One piece of furniture was lost and not returned. In repeated calls, I found out that that even though they claim the item was not found, they did not have a complete description noted on the specifics of that item even though I had submitted that before. I submitted a claim but never hear back about the status of that claim. I continue to follow up with the company about the lost filing cabinet which I am hoping they will locate. 7. The only positive experience I had is with the person I initially contacted to schedule the move at the Moving Direct Van Lines - who seemed to be very professional. However, with all the negative experiences that I have had with this move, it over shadows the positive.

Terrible company Terrible company. They made a terrible decision by picking a carrier for me in CA that took 3 months to send over my goods (they quoted me 15-6 days). They took no responsibility for the issue. The carrier was even worse but the fact is this brokerage had them pick up my goods on a 24 hrs notice and I had no choice but to take this option. In the end I have damaged goods and a delivery 3 months late. This carrier has no professionalism and no acceptance of responsibility.

This company scammed us and took our… This company scammed us and took our money. Then then sent there people and pretended to be another company we had hired and tried to steal our money. The worst company to hire. This company is very unprofessional as well. Please use another company.