Tim Schmidt
GBNo accountability No accountability between Moving Direct and who they contract with. Too many items arrived damaged, marred, and broken. Some items never arrived. Better off hiring a mover direct so you know who is responsible for your items. Paid a lot of money for an unsatisfactory experience.
ME GAMING HS
INI hired Moving direct van lines because… I hired Moving direct van lines because my best friend had hired them before and he highly recommended them. They were absolutely amazing with my move as well. The quote they gave me was unbeatable and the men were all so well prepared. They were so efficient and always wrapping and loading with great care. My entire house was packed and loaded in just 4 hours. When I received the delivery, everything was in fantastic condition. I'm recommending them very highly.
Leah Johnson
GBI would give negative stars but that’s… I would give negative stars but that’s not an option! Movers confirmed for the 9th so we booked our flights a few days after their scheduled arrival, only form them to say they couldn’t make it the day before their confirmed arrival date. They claimed that they didn’t have any available trucks for our move after the one they booked for us “broke down”. They offered a different date but that would not work for us, and I was not going to move our schedule around for such an unreliable company only for this to happen again. Now I’m losing money on flights that are non refundable and having trouble finding an available uhaul to be out of our current housing by the move out date we agreed on. Also they decided to send a text instead of having the common courtesy to least call. I truly believe they had no real intentions of moving us, because it’s been nothing but a run around. Do not recommend unless you want them to leave you stuck between a rock and a hard place. I am beyond disappointed in the service we received from Moving direct van lines. Overall very stressful and disappointing experience!
Jeffrey Woo
GBTerrible company Terrible company. They made a terrible decision by picking a carrier for me in CA that took 3 months to send over my goods (they quoted me 15-6 days). They took no responsibility for the issue. The carrier was even worse but the fact is this brokerage had them pick up my goods on a 24 hrs notice and I had no choice but to take this option. In the end I have damaged goods and a delivery 3 months late. This carrier has no professionalism and no acceptance of responsibility.
Vicky Kannojia
INI am always calculative about any kind… I am always calculative about any kind of cost that comes my way but this time no matter how reasonable some companies were, I refused to hire them because I wanted a good service. Though the charge of Moving direct van lines seemed a little higher than my budget, I was okay with it as I got a fantastic service. So it was a great deal indeed!