I was extremely dissatisfied with the contractors that the Moving Direct Van Lines brokerage company worked with I was extremely dissatisfied with the All Saints contractors that this brokerage company worked with for the following reasons: 1. I received a reasonable quote on the phone after giving a detailed list of inventory to be moved twice. Moving Direct indicated that there was no need to visit the premises for a more accurate quote. However on the day of the move, the contractors indicated I would need to pay over $900.00 more because there was more furniture - quite a shock as I provided measurements. 2. On the date of the move, the payments expected from the contractor on that day along with the payment types were never discussed and quite unexpected. One of the movers as well was extremely unprofessional when I contracted Moving Van Direct Lines about processing the payments. 3. The actual date to move my furniture to the final destination took way longer than expected (over 1week) and I had to continually follow up with Moving Van Direct for an update which was poor. 4. On the date of the move to the final destination, the contracted moving company at that time that they were not able to load from the truck to my door and if they were to find another way it would cost an additional $900.00 + cash which I was not prepared to pay as I was not aware of this. In addition, the contractors only accepted USPS Money Orders or Zelle which was never communicated before. So I had to rent a U-Haul truck and have them load into that truck on a side street, drive to my location and offload the furniture there. This was highly inconvenient as I was unaware how to assemble the furniture they de-assembled that was never de-assembled after purchasing from furniture store years before. In my experience, the communication between the brokerage company and contractors was highly lacking, making for a very disappointing experience. 5. I asked for my complaint to be passed on to the owner of the company who never responded. 6. One piece of furniture was lost and not returned. In repeated calls, I found out that that even though they claim the item was not found, they did not have a complete description noted on the specifics of that item even though I had submitted that before. I submitted a claim but never hear back about the status of that claim. I continue to follow up with the company about the lost filing cabinet which I am hoping they will locate. 7. The only positive experience I had is with the person I initially contacted to schedule the move at the Moving Direct Van Lines - who seemed to be very professional. However, with all the negative experiences that I have had with this move, it over shadows the positive.

The two things you really need from… The two things you really need from your moving company are for them to be understanding of your demands and be really efficient with their work. I think Moving direct van lines delivered on both the grounds quite substantially during my move. The four men who took only 4 hours to wrap up my 17 years of hoardings truly deserve an award for being the most efficient. They were very understanding of my delivery requirements and followed them accurately. I received all my belongings right on time and everything was unharmed. I am very glad that I'm writing this review for these hardworking guys.

Moving direct is a 1 star company Moving direct moved me from California to Texas well air 1 did they just brokered the deal The first person I talked to just straight up lied I wish I had something good to say about my move but even after raising the rate twice it ended up costing me another $2000 after air 1 got to my house And then at delivery time it was another $500 just don’t use this company it’s not worth it. The original quote was $4800 by the time I got to Texas it was just under $10,000. You will be disappointed The quote is not accurate Some items will be damaged If you have them store stuff, it will smell and be dirty when you get it back

This company scammed us and took our… This company scammed us and took our money. Then then sent there people and pretended to be another company we had hired and tried to steal our money. The worst company to hire. This company is very unprofessional as well. Please use another company.

Above & Beyond! I've used Moving Direct Van Lines two times in the last 3 years. Each time, the movers were courteous, fast and genuinely concerned with our stress levels and our property. "Sit back and relax, we have this" was uttered to me and maybe should be they're motto! We suffered no damage either time and in fact, the crew worked so fast, we received a rebate on the paid estimate both times. Highly recommend them to anyone unfamiliar with moving and who might need the right company to lessen the stress level a bit when moving.