customer
GBIm still waiting for my furniture to be… Im still waiting for my furniture to be delivered from PA to NY. Very misleading. Was told everything would be delivered within 1-3 days. Lady on phone, which is not the actual company that moves you, is now telling me she told me 1-3 business days. She did not tell me this. Ontrack movers who are actually moving my things, told me 1-7 days. Im sitting in New york with no furniture. Movers then jack up the price when they get there, not what i was quoted, wanted to charge me an additional 1700 dollars. will not ever use this company again. either of them. Very misleading. Do not deal with Marie at Moving direct she is a liar! I also find it very funny that the movers themselves only accept cash or money order, something tells me they are working off the books. IRS might want to check into this. The movers name is On Track moving based out of New Jersey. Have been dealing with someone named walter.
Jana Ingalsbe
GBWorst company ever We consider this to be just a bait and switch company. We worked very hard to give up all the information that we had available to us. We were assured over and over that our equipment could be moved with our household items. The whole thing was awful. The moving company that actually came out to help us was very helpful at the beginning, and then because of the distress on both sides it became Confrontational. Catherine was amazing on the phone but the pictures of the everything that we did was not enough we were given a discount that the moving company did not offer when I called them I was told it was our fault for not signing the updatedupdated confirmation and that it’s just not true. We signed it and it went back in. When we asked what what do we do with our equipment when the contracted movers would not move it they told me to call Uber Freight, they do not move equipment for the general population. They only do it for companies. I am so disappointed. I will do everything in my power to make sure that these folks to not they cannot bait and switch anyone else. Contacting a local mover to move our equipment. They explained to me which nobody else did that if they cannot move equipment with household goods it’s illegal.
Tim Schmidt
GBNo accountability No accountability between Moving Direct and who they contract with. Too many items arrived damaged, marred, and broken. Some items never arrived. Better off hiring a mover direct so you know who is responsible for your items. Paid a lot of money for an unsatisfactory experience.
Crystal Schultz
GBThis company scammed us and took our… This company scammed us and took our money. Then then sent there people and pretended to be another company we had hired and tried to steal our money. The worst company to hire. This company is very unprofessional as well. Please use another company.
Craig Broecker
GBMoving Direct Van Lines is Terrible Moving Direct Van Lines utilizing On Track Movers moved me from NJ to FL and lost my big screen TV, damaged bedroom furniture and broke glassware/ceramics. At least $5k in damages and provided only $60 after insurance claim. Don’t use Moving Direct Van Lines nor On Track Movers.