Jana Ingalsbe
GBWorst company ever We consider this to be just a bait and switch company. We worked very hard to give up all the information that we had available to us. We were assured over and over that our equipment could be moved with our household items. The whole thing was awful. The moving company that actually came out to help us was very helpful at the beginning, and then because of the distress on both sides it became Confrontational. Catherine was amazing on the phone but the pictures of the everything that we did was not enough we were given a discount that the moving company did not offer when I called them I was told it was our fault for not signing the updatedupdated confirmation and that it’s just not true. We signed it and it went back in. When we asked what what do we do with our equipment when the contracted movers would not move it they told me to call Uber Freight, they do not move equipment for the general population. They only do it for companies. I am so disappointed. I will do everything in my power to make sure that these folks to not they cannot bait and switch anyone else. Contacting a local mover to move our equipment. They explained to me which nobody else did that if they cannot move equipment with household goods it’s illegal.
customer
GBIm still waiting for my furniture to be… Im still waiting for my furniture to be delivered from PA to NY. Very misleading. Was told everything would be delivered within 1-3 days. Lady on phone, which is not the actual company that moves you, is now telling me she told me 1-3 business days. She did not tell me this. Ontrack movers who are actually moving my things, told me 1-7 days. Im sitting in New york with no furniture. Movers then jack up the price when they get there, not what i was quoted, wanted to charge me an additional 1700 dollars. will not ever use this company again. either of them. Very misleading. Do not deal with Marie at Moving direct she is a liar! I also find it very funny that the movers themselves only accept cash or money order, something tells me they are working off the books. IRS might want to check into this. The movers name is On Track moving based out of New Jersey. Have been dealing with someone named walter.
Diana C
GBWe did not choose to use Moving Direct… We did not choose to use Moving Direct & the phone call we received afterward was asking for the price we agreed with the moving company we did go with!! What? No. And her remarks were very sparky and unprofessional. I am glad I did not choose to go with this company & I do not recommend this business.
Vicky Kannojia
INI am always calculative about any kind… I am always calculative about any kind of cost that comes my way but this time no matter how reasonable some companies were, I refused to hire them because I wanted a good service. Though the charge of Moving direct van lines seemed a little higher than my budget, I was okay with it as I got a fantastic service. So it was a great deal indeed!
Christine Rogers
GBHorrible company Horrible company! Never called to inform of the time that trucks were coming. When I called them to try and find out when they were coming stated that they had called and we didn’t answer which was not the case according to my call records. Grossly underestimated the amount of space to to move a three bedroom house. The total cost was over 200% more than the estimate and contract that was signed. After signing the contract would call the company to ask questions and just be told that they will be called back and never get a call. DO NOT MOVE WITH THIS COMPANY. THEY ARE ONLY BROKERS AND ARE A SCAM!