Shippo charged me more!!!! Shippo charged me more!!!!! I declared my package for 7lbs. Fedex re weight for 6.9 lbs. But shippo charged me for 11lbs! I just wonderred how it can be！No one from shippo contact me to solve the problem. Can shippo helped me to solve that problem?

A cheaper alternative We looked for a cheaper alternative to shipping a large but lightweight box. Shippo was about half the price of the UPS website. Must admit, we were a little skeptical at first, not fully understanding the shipping industry, so we took a chance and are very happy with the outcome. Package arrived on time and our granddaughter is thrilled.

Customer service sucks Customer service sucks! No one ever emails you back, ever. if you have shipping problems or stuck trying to figure out a problem , your on your own!, there is no number to call only email and good luck trying to get any response ,if your a small business and want to ship ups stay away from this one

Good setup but watch it! I do like how easy it was to set this up and plug it into my Wix account. MY shipping costs are generally low do to low weight of shipped goods and domestic sourcing but even with that I did notice odd charges. You have to really pay attention to this which makes it inconvenient. I did get good customer support and refunds when i complained about things but it took time and sometiems felt like it wasn't worth the effort.

Very poor customer service Very poor customer service. Extremely slow to respond at all. I bought a label based on accurate weight and took the package to USPS who verified my weight and provided a receipt to confirm it. Weeks later shippo charged me an exorbitant amount stating my package was 2 times the weight I gave which my local USPS verified. I provided them this proof. Over 2 months later they stated that I still owed for overage weight fee. You save so little with them and any saving is eaten up by fraudulent fees.