Very poor customer service Very poor customer service. Extremely slow to respond at all. I bought a label based on accurate weight and took the package to USPS who verified my weight and provided a receipt to confirm it. Weeks later shippo charged me an exorbitant amount stating my package was 2 times the weight I gave which my local USPS verified. I provided them this proof. Over 2 months later they stated that I still owed for overage weight fee. You save so little with them and any saving is eaten up by fraudulent fees.

Me and my partner started to buy labels… Me and my partner started to buy labels from shippo to ship our packages and they had Xcover as partner for insurance. But when we lost our packages and Xcover refused to pay and wont reply to my emails,I been reaching for help from Shippo, at first they help a little but now they said I have to talk to Xcover and they stop replying to my emails. If it wasn't beginning with Shippo I didn't need to trust them and ship with them. Now non of them.or Xcover reply to my emails

New policy price gouges customers Received an email from Shippo notifying me (and all their customers) that there would be a new 25% deductible on shipping insurance claims. So, If I insure something for $500 and pay for $500 coverage, and if my shipment was to get lost, I would only receive $375. What a ripoff. If I want $500 coverage, I shouldn't have to buy $666.66 worth of insurance to get $500 in actual coverage. Will never use them again.

shippo is a bad, bad company. This is a very bad company, they don't refund shipping costs after I send a package with their labels causing it to be returned and they never take responsibility for them CB167023425US The fact is that you have provided me with false information and have not had anyone contact me as the USPS I have contacted them specifically asking me to contact you, you are shirking your responsibility, please stop your deception and stop the lies and I will show more consumers your ugly face!

Customer service sucks Customer service sucks! No one ever emails you back, ever. if you have shipping problems or stuck trying to figure out a problem , your on your own!, there is no number to call only email and good luck trying to get any response ,if your a small business and want to ship ups stay away from this one