I've been a customer for about 1 1/2… I've been a customer for about 1 1/2 years give or take and this BS of being locked out for security issues with NO NOTIFICATION OF A LOCKOUT, NO PHONE NUMBER TO CALL, & NO LIVE CHAT AVAILABLE. Leaving me to hand write the To & From addresses on my packages, paying almost twice the price of postage, taking hours of my day to track down support that doesn't exist and having to resort to sending in a Help Request they can respond to within the next 24hours. Only for them to request "additional context so they can look into this and re-evaluate my Shippo Account ????? W--T--F does that mean? I respond and hours later They ask for more context again ???? We are up to 3 or 4 times now that I respond What Context they need to get the account back asap and it makes no difference... same F'ing question. I am OVER IT. New account coming ASAP. F------G LAME!

ID pics and face recognition REQUIRED created a few labels then they said I need to send pics of ID and face recognition too. Then all payment methods were blocked until I sent the ID and subjected to their face recog that doesn't work, BTW. So invoice is due, can't pay it, and they won't accept CC's until verify account. THIS IS THE WORST LABEL COMPANY EVER!!! It's a nightmare and you face possibly having your credit rating ruined. They are not a financial institution or a gov't entity. Why demand these personal details. They could be hacked tomorrow and all of it stolen. I so regret ever opening an account with these parasites.

Excellent and my go to Shipper needs Address book improvement I love it and recommend Shippo to everyone. Having pricing all in one place if fantastic. Works so well for domestic and international shipping. All it is missing is a saved address book I can easily load for repeat mailings to regular clients. I had to make single csv's but would be nice to just type in Joe Smith and it loads from my saved contacts. Why I took off a star. Otherwise 5 stars saves me so much time and money going to one shipping destination.

I hated going to the post office or… I hated going to the post office or local shipping place only to wait in line and fill out a bunch of forms and wondering if it would be cheaper elsewhere . I thought “in this world of modern technology, there HAS to be a better way.” So I began searching and found Shippo to be the answer I was looking for! Easy to use and shipping options are available as well. 🤠

Good setup but watch it! I do like how easy it was to set this up and plug it into my Wix account. MY shipping costs are generally low do to low weight of shipped goods and domestic sourcing but even with that I did notice odd charges. You have to really pay attention to this which makes it inconvenient. I did get good customer support and refunds when i complained about things but it took time and sometiems felt like it wasn't worth the effort.