A cheaper alternative We looked for a cheaper alternative to shipping a large but lightweight box. Shippo was about half the price of the UPS website. Must admit, we were a little skeptical at first, not fully understanding the shipping industry, so we took a chance and are very happy with the outcome. Package arrived on time and our granddaughter is thrilled.

When you get a USPS tracking number and… When you get a USPS tracking number and Shippo is the sender you get no info who it is actually from and it takes forever to actually get delivered.

Excellent and my go to Shipper needs Address book improvement I love it and recommend Shippo to everyone. Having pricing all in one place if fantastic. Works so well for domestic and international shipping. All it is missing is a saved address book I can easily load for repeat mailings to regular clients. I had to make single csv's but would be nice to just type in Joe Smith and it loads from my saved contacts. Why I took off a star. Otherwise 5 stars saves me so much time and money going to one shipping destination.

ID pics and face recognition REQUIRED created a few labels then they said I need to send pics of ID and face recognition too. Then all payment methods were blocked until I sent the ID and subjected to their face recog that doesn't work, BTW. So invoice is due, can't pay it, and they won't accept CC's until verify account. THIS IS THE WORST LABEL COMPANY EVER!!! It's a nightmare and you face possibly having your credit rating ruined. They are not a financial institution or a gov't entity. Why demand these personal details. They could be hacked tomorrow and all of it stolen. I so regret ever opening an account with these parasites.

0 Custom support. Look elsewhere Completely useless non-existent support. Any time you call them a pre-recorded message comes on that they are not available. This happens every single time regardless of day or time. They ask you to leave a message. I think this is a one person operation, if not it will eventually be as they are useless. The login prompt on the website prompt you for a verification code that supposed to get sent to your email, guess what it never sends it, and if it ever makes it hours or days later the code is expired so you are stuck in a circle jerk of unable to login to your account. Don't waste your time!