Ksu
GBannoying cold calls Rates aren't as competitive as they claim. Constantly get cold calls from different reps every couple weeks. Pushy and got upset when I said we weren't interested in their services. Annoying, especially how pushy they've been this whole year.
John Bajoras
GBLong time customer trade show disaster Long time customer. Was happy overall. Having a nightmare right now. My full truckload was supposed to be picked up last Wednesday. No truck showed up. I called they said we do not have a driver. They said if I paid an additional $1,000 I could probably get a truck. I agreed they got a truck. Delivery was supposed to be Monday. I arrived at delivery location to receive on Monday. They said we will deliver on Tuesday. I showed up on Tuesday. They said we will deliver on Wednesday. I have a record of dozens of emails and phone calls. Nobody is contacting me. Nobody is able to give me definitive answers. I am beside myself. I am so let down. Please help.
Greg
GBDoes anyone work there? For nearly 2 weeks our company has been attempting to get set up and rectify an issue when printing labels. Impossible to talk to anyone and the Chat agent is NEVER available. I can't say they have bad customer service because I have yet to have any! UPDATE: All issues have been cleared up...
Ian Bennett
GBHighly Recommend Working with Unishippers has been an absolute god send. My process was a nightmare and quite honestly, I didn't know where or how to fix everything going on between FedEx and UPS. Love my rep at Unishippers and their support staff.
Business Owner
GBTrusted My Gut I put a lot of stock in reviews typically, but after going through the sales process with my rep, I decided to go with my gut instead of what I was reading, and turns out it was the right call. They laid out exactly what kind of savings I'd see, and even 4 months into the service, they've consistently delivered. I haven't had to use the customer support yet, but I'd imagine it would be better than UPS or FedEx's.