Scammers Just like everyone else on here my parcel disappeared and absolutely no response from them for a month now. Have been using them for 5 years non stop and ever since they changed ownership, seems like they are receiving everyone's parcels and making more money from keeping them and selling them off than providing a service. Don't use these scammers

Terrible - Made to pay twice... Terrible, for the second time recently I went through the CG consolidation process, paid to have all my items shipped (haha) and then get told two days later one item didn't get included (insert excuse by them here) so I then had to pay again.. This time I've closed my account and I'd warn others about them. Oh and when I wrote to them, no care, no real apology so I assume this is just a way for getting revenue up...

Poor customer care I engaged their services for 2 years. The options for items self collections (pick up/locker) are since gone lately. Time after time, shipments after shipments- Their customer services have not done me a single helpful thing! Not even making a request to the courier on behalf. Only hearing conflicting statements, empty words and promises in god knows when...

Being very frank here Being very frank here. I had been duped by many shippers prior, not comsgateway thankfully. Close to 20 packages went through them without a hitch- they looked after my stuffs, their customer service took my enquiries and requests seriously, and could advise which items not to ship (ask first). Glad they don't assert shipping regulations out of thin air- like other places and rip me off.

There was a bad time still best Using forwarding service from year 2009, seems there was a bad time for comgateway in mid 2023, 4-5 packages of mine with them, i got all the products once they re-started business, after shifting of warehouse and changes in management, they are bit slow, but still i will say the are one of the best top forwarding company.