Being very frank here Being very frank here. I had been duped by many shippers prior, not comsgateway thankfully. Close to 20 packages went through them without a hitch- they looked after my stuffs, their customer service took my enquiries and requests seriously, and could advise which items not to ship (ask first). Glad they don't assert shipping regulations out of thin air- like other places and rip me off.

Scammers Just like everyone else on here my parcel disappeared and absolutely no response from them for a month now. Have been using them for 5 years non stop and ever since they changed ownership, seems like they are receiving everyone's parcels and making more money from keeping them and selling them off than providing a service. Don't use these scammers

Got there in the end... Similar to everyone here - I've been using comgateway for the better part of 10 years with zero issues at all. Recently went ahead with getting 2 packages delivered as I normally would have. And as with everyone's experiences here both packages were delivered (with delivery confirmations from respective merchants)... yet no news from comgateway, nothing reflected on the site. Thankfully they eventually came through, just about 3 weeks later than they should've. I'll use them again, but waiting to see if they've truly gotten their house in order from the future reviews here...

No delivery, no contact, no response to all msg Sent very expensive pkg to them but ownership changed whilst in transit 6wks ago. I have proof of delivery from courier. No reply from customer service or online support msg's. Now seen dozens of others with same experience. Seems new owners are collecting packages and on selling.

Poor customer care I engaged their services for 2 years. The options for items self collections (pick up/locker) are since gone lately. Time after time, shipments after shipments- Their customer services have not done me a single helpful thing! Not even making a request to the courier on behalf. Only hearing conflicting statements, empty words and promises in god knows when...