Bad costumer service, Bad costumer service,. They over charge you 300 dollars when your payment is late. Like to pressure costomers to pay for some reason or another.

Been a long time tenant and customer… Been a long time tenant and customer for Yonkers location and never had a problem with my packages being shipped to this store. Packages are for a company I worked for and for the first time when they management has change the new employee Santana has been not helpful and says my package is not the. UPS tracking shows it was delivered last Friday 10:07 AM and received by Santana. I came at 9:08 AM to pick up Monday she says no packages was delivered. She is strongly not helpful even if I went back in the office to ask her to double check and showed her the tracking. Prior to this Santana made me sign a waiver regarding liability regarding if packages are damages and storage post is not liable. She was on the phone while she was making me sign this and cant even explain to me what is written in the paper and also was not given a copy. Since this change of management Ive been having problems with this storage unit and I HIGHLY DO NOT RECOMMEND this storage post location due to this management. I hate giving reviews to this location every time a major incident happens but it cant be helped.

Mold Damage Due to Leaking Sprinkler ( Storage Post Suffern,NY) In December 2018 at the Storage Post in Suffern,NY, we discovered our household items were covered in mold in unit 1190. It was not visible upon entering the storage unit as I visited the storage unit on several occasions to check on the items. Upon further investigation there were residual water marks on the ceiling of the unit. After speaking with a representative at the location, it was brought to my attention that the unit had a sprinkler leak. I filed a claim with their department, and they denied the claim even though their facility had a sprinkler leak and due to the fact, we refused insurance. Even if we took out the insurance, their insurance does not cover mold damage. The mold was not due to a fault of ours. It was a fault of their building. After losing all our items in a fire, we were depending on the items that we had in storage and was not able to use any of the because of the mold. In addition, our daughter was asthmatic and with no other option we had to take the furniture with us to determine what was salvageable. Following that the newly renovated home eventually showed evidence contamination. Better Business Bureau investigated the concerns and were ignored like I did. A police report was filed and no compensation was offered. We lost at least $40,000 of household goods with no proof of value to the house fire. That was my experience with the Storage Post in Suffern,NY

Refreshing to see today! I must say that one guy at the 3325 Atlantic ave Storage Post Abraham Sosa has demonstrated a high proficient repor due to his diligent work ethics! He know before I do what my needs are! Absolutely refreshing in a world of inept people!

There is a huge infestation rat in the… There is a huge infestation rat in the location located in 1900 NW 19th St Fort Lauderdale 33311. Be careful all the people that have their furniture there. I lost everything I had there, The Post Storage didn't respond to me for everything I lost. I paid for two years without any sense because I paid to storage things that the rats bit. The manager of that location is the worst of people to try customers, Customer service never responded to me about the issue I opened with them, I am still waiting for them to respond to me in any way to pay for this damages. If you are looking to store your valuables or furniture look for another company more responsible for the things that happen in their location. For me, this is the worst company to store your things.