PICKUP Same Day/Scheduled Delivery

Plano, United States
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1.80
Based on 20 Reviews

5

15.00%

4

5.00%

3

0.00%

2

5.00%

1

75.00%
About PICKUP Same Day/Scheduled Delivery

PICKUP is a same day and scheduled delivery service of big & heavy items for national and area businesses. Our PICKUP Good Guys are trusted, fully-vetted delivery pros that provide exceptional customer experiences from register to room with a tech-enabled solution. Our best-in-class delivery network is in more than 75 markets across the U.S.

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Tom
GB

Don't expect the delivery anytime soon. Good price, BUT you are required to have a lot of patience. They advertise same day delivery. After 3 days of waiting they rescheduled for the next day again. They don't seem to care much. Newer requests are taken before older ones.

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Mary MC
GB

Still waiting. I ordered a couch on 9/19 at 9am and paid 99 dollars for same day delivery. They did not show up. Apparently it’s not even guaranteed that they’ll show at all. I had schedule another appointment for 9/21 and hoping they’ll actually show up and not constantly tell me it’s been assigned to two people.

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Michael Brown Tower Point Prop
GB

Save yourself the trouble, move on I’m only giving them one star because they have good text updates to let you know that they are delayed and that they are not going to show up at all. Absolutely worst service. Only use this company as a last resort, if you’ve exhausted all efforts and you’re comfortable having to reschedule your delivery day after day after day because they can’t find subcontractors to do the work. I suspect no independent contractors want to work with them because they take so much of the fee. My guy instinct

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Robbie Bell
GB

First a 12 hour delivery window is… First a 12 hour delivery window is ridiculous. The only thing worse is waiting 12 hours and getting no delivery! After 8 hours I emailed and was told not to worry. Well my delivery never showed and no one ever even contacted me. This is the only bad review I have ever written and I would tell anyone to think twice before using this company!!

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customer
GB

Over Promised - Under Delivered Over promise and under deliver. Horrible customer service. Mostly automated responses that give broad updates and spit up policy like it’s supposed to make things better. Waited around for our window for 9 hours just for them to cancel. I highly suggest that companies stop contracting with this company and find another or use multiple 3rd party shipping services.

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