Doesn’t Deliver! Scheduled delivery time online with the payment in full. Did not deliver on the day / time agreed. Sent text saying delays and would be late but not that they would not be here. Rescheduled again. Another day out of the office. One more change then I am going after my credit card to get my payment back and find another vendor.

Don't expect the delivery anytime soon. Good price, BUT you are required to have a lot of patience. They advertise same day delivery. After 3 days of waiting they rescheduled for the next day again. They don't seem to care much. Newer requests are taken before older ones.

First a 12 hour delivery window is… First a 12 hour delivery window is ridiculous. The only thing worse is waiting 12 hours and getting no delivery! After 8 hours I emailed and was told not to worry. Well my delivery never showed and no one ever even contacted me. This is the only bad review I have ever written and I would tell anyone to think twice before using this company!!

Very poor service and communication. I ordered same day delivery from Big Lots. The driver left someone else's order. I immediately contacted the company to have them come get the wrong order and bring mine. They have terrible communication- I only heard back from them the following day. They did finally deliver my correct items but refused to correct their mistake- they told me I needed to contact Big Lots to deal with the incorrect item I received. They also declined to refund my delivery fee, despite my not receiving same day delivery! Very poor service and communication.

DPD collection point closes at 5pm, not 10pm as advertised Went to collect a DPD parcel from Morrisons in Over Hulton (58 Newbrook Road, BOLTON, BL5 1ER) only to be informed by the helpful lady behind the counter (not her fault) that the collection counter closes at 5pm.... what a complete waste of time. Advised by DPD that the collection times were 9am-10pm. Although the store is open and the parcels are behind the counter, the staff have been informed by management they are not allowed to serve customers after 5pm.