Switch-and-bait outfit - do not trust their quotes Switch-and-bait outfit. Provided them with EXACT dimensions and weight, received quote. Day before pickup they tried to shake me down for an additional 50% freight charge because of the size of the pallet - which they were given correctly to begin with. Their argument: The small print says quotes are just a generalized quote. Why pray do I have to give weight and dims then to obtain a quote? Don't bother. I canceled the booking and requested a refund.

Shipa handled multiple shipments for me… Shipa handled multiple shipments for me (from Italy to Dubai, from the UK to Dubai, and from the US to Dubai). Their service was outstanding. They were completely attentive to all the documentation requirements both at origin and at destination, and were able to make both the delivery and customs clearance seamless. Recommend them highly....

the are charged for COD when the… the are charged for COD when the payment was already done online. When i asked them about it they lied saying its for custom clearance. I have ordered mutliple time from the same website and i never had to pay extra when it was other courier companies

Good communication but didn't work for me Updating to 3 stars. The team is very responsive and they are available through email and WhatsApp. However, I wasn't able to move on with the shipping with them because we never moved the dial. They neve game me precise dates and I ended up hiring another freight company. Now I'm waiting for my refund as it's been 1 week since I cancel and they haven't processed my refund. I'll update here once I hear from them. Amazing and highly recommend. I'm still in the early process of doing my first shipment with Shipa Freight. However, so far, they have been super responsive with strong client management skills and very knowledgable people. I will also update this review after completing the shipment.

Will never use this service again Will never use this service again. Honestly the service from start to finish barring the delivery man was appalling. It's too long to write so I've just used pointers below. I imported from India to the UK via air, i was quoted 10 days it took around 24 days. India 1) Shipafreight increased the fee by a £1000 once they had my goods. 2) Shipafreight held my goods for over two weeks and took an entire week just to send me a payment link. 3) The team on the ground were extremely unorganised and kept asking for details which we had already provided, thus causing further delays. 4) None of the team were pro-active and did not bother to keep me updated on the situation. UK Once the goods arrived in the UK I got a bit more clarity, however on Monday, the day of arrival, the goods were cleared within hours. For 4 days Agility kept telling me it's not been cleared by customs. The agility employee told me to ring them myself and check whats going on. When I rang customs, they said the goods were cleared within hours. I told the agility employee and surprise surprise within minutes his system updated. Honestly, the whole thing was an expensive farce.