Poor service delivery from these… Poor service delivery from these guys,they have no regards for customer service at all i waited for an order after scheduling and they cancelled on their side without a solid reason and had to wait a few more days for them....one of their drivers USMAN basically told me to get lost

Absolutely horrible service! Absolutely horrible service!! I have waited 2 weeks for a response to a simple question and every time I query it again I am told the exact same thing - the sales team will be in touch ASAP. I have missed a HUGE deadline because of the incompetence of your company and have now lost $1,000's in sales because my stock will not arrive in time. All because no one could be bothered answering one simple question and not one person could go a little bit out of their way to find the answer for me or offer simple assistance. I will never suggest your services to anyone ever again and will go as far as to steer people away from using your services if I am ever asked for a recommendation.

They sell personal data and no proper service either They sell personal data to other players and that will spam your mobile/email like anything. I subscribed for their service and in less than 1 month I keep getting emails from different players in the market about international shipments (I used a dedicated email address to sign in and have not used it anywhere else). Zero trust in the platform.

Will never use this service again Will never use this service again. Honestly the service from start to finish barring the delivery man was appalling. It's too long to write so I've just used pointers below. I imported from India to the UK via air, i was quoted 10 days it took around 24 days. India 1) Shipafreight increased the fee by a £1000 once they had my goods. 2) Shipafreight held my goods for over two weeks and took an entire week just to send me a payment link. 3) The team on the ground were extremely unorganised and kept asking for details which we had already provided, thus causing further delays. 4) None of the team were pro-active and did not bother to keep me updated on the situation. UK Once the goods arrived in the UK I got a bit more clarity, however on Monday, the day of arrival, the goods were cleared within hours. For 4 days Agility kept telling me it's not been cleared by customs. The agility employee told me to ring them myself and check whats going on. When I rang customs, they said the goods were cleared within hours. I told the agility employee and surprise surprise within minutes his system updated. Honestly, the whole thing was an expensive farce.

Beware!! Hidden charges EVERYWHERE and there is nothing you can do about it. Beware!!! This company quotes you low, then continuously adds charges throughout the entire process. I was shipping from the UK and somehow ended up with these guys out of India so they must subcontract all of the work (can you say mark-up?). They do not keep you apprized of the status, the shipment was late, I was charged extra for pick-up, extra at customs, they charged me a storage fee upon arrival (even though they never notified me when it arrived). They will not provide a detail for the charges and if you question anything, they will just tack on more charges. This company is HIGHLY UNETHICAL.