trash piled in front of unit door… trash piled in front of unit door blocking entrance. Multiple calls no result...one guy said "I see you have two units..which one is blocked, please email me a picture" both units are on same isle..shouldn't take Sherlock Holmes to figure out where to look and he provided NO email address to send picture. There were items intended for Xmas gifts we wanted to get to but couldn't thanks to poor service.

Don't know. I have never seen my storage unit, someone else placed all my belongings there without my knowledge, I hope to get there soon to send some things to my home in VT.

Ease of use is 5 stars Ease of use is 5 stars, unfortunately their rate increase is too dramatic & unexpected to be considered fair. It was bad enough when the unit I signed up for online ended up being $20 more than advertised, they also increased my rates by almost $20 after only a year of service! And I was never informed of the increase, I just happened to find out when making my monthly payment. This created a financial hardship on me due to having multiple units. The management staff is also somewhat difficult to deal with, but the staff at each location were awesome & very helpful. My advice is they're an exceptable self-storage company, just ensure to keep track of your account & balance

nice facilities...but... Nice facilities in seemingly convenient locations....but c'mon....it's a storage unit! The rent goes up at least $5 a year....which I find amazing. Owner Greed perhaps? That's my guess. They know it's a pain in the butt to move...so they stick it to you.

Clean neat units and good customer service I've been with them for 5 years and I like the people there, they are very helpful.They also have clean units to move into in a lot of sizes to accommodate anyones needs. Fitzgerald Hailey Unit 4N111