Buy in haste and repent at leisure Buy in haste and repent at leisure. Can't believe I bought this on the fake David Brown recommendation. Very poor quality and weak suction even with boost switched on. Roller brush no longer revolving now so will not pick up anything. Have no idea what action against this company I can now take

This is a fraudulent company if only I… This is a fraudulent company if only I had done my homework and read the reviews on this website/page it seems that “JOY” is quite happy upsetting costumers this company needs to be stopped asap it’s a defiante scam the vacuum is absolutely rubbish and is like a child’s toy

warning stay away Poor quality product, no warranty, no chance to make a claim nor get any useful support, not to mention refund. Stay away!

Please do not purchase from this… Please do not purchase from this customer No warranty, hoover was rubbish, terrible suction, started spitting out the dust even after cleaning everything out. Did manage to email customer service, but it's poor communication, asked for a video but struggle to send it. When finally managed it, they just told me to clean the hoover again! Nightmare and a waste of money. Please save your money and get another hoover

No one will reply to my emails No one will reply to my emails. Customer service doesn’t seem to exist. The vacuum cleaner barely picks up fluff. An expensive mistake for me from a fraudulent company. AVOID